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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.8
3,123 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 3,123 reviews

September 09, 2024

Mr. Prosper, guide me to better understanding of all offers by Honda! Great customer service from his end! More

by GUSTAVOROQUE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prosper Umudu
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Sep 10, 2024 -

Sierra Honda responded

Thanks for letting us know Prosper provided you with an accommodating and informative dealership experience, Gustavo! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Sierra Honda!

September 08, 2024

Never told me that I needed a new battery and I told them I was waiting and the service rep called me never came to the waiting and stayed in the call that my car was ready and I can come pick it up before 4 More

by CBTLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy
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Sep 09, 2024 -

Sierra Honda responded

I sincerely apologize for your experience in our service department. I would like to speak to you about your visit, but need more information to identify your service records. Please give me call when you can. I'd appreciate the opportunity to address your concerns properly. John H. Howard III 626.879.2935 ext 7084 Service Manager, Sierra Honda Of Monrovia

September 08, 2024

I had a great experience with my Honda purchase. Karen was awesome and very patient with me as I was trying to make my decision on which model I wanted. I’m very pleased with my choice of the hybrid More

by Tree
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mehrdrad Saatara
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Sep 09, 2024 -

Sierra Honda responded

Tree, nothing means more to us than your satisfaction, so thank you for your awesome review of Karen! We're pleased Karen did everything she could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Civic Hybrid!

September 08, 2024

Sierra Honda is always generally organized and responsive. Their newer online system is more helpful and organized as well and helps to schedule service. Adam is the agent who I generally use and More

by brownam10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Sierra Honda responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Adam has always taken such great care of you and your vehicle. Thank you for making Sierra Honda your #1 choice for service!

September 08, 2024

I was assisted promptly from the get go. The estimated length of service time was met. The staff are knowledgeable. More

by PJMANGILOG13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 09, 2024 -

Sierra Honda responded

We're pleased you had a great service experience with us, and that your advisor made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

September 08, 2024

Services was done professionally. I appreciate the friendly customer service and timely reminders for the appointment. More

by MH
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Sep 09, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

September 08, 2024

Yessi was very professional and pleasant to deal with. She made sure the issue on my vehicle was addressed and provided me with updates throughout the process. More

by botan1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
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Sep 09, 2024 -

Sierra Honda responded

Thank you for your trust in our service team! We're happy Yessi provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

September 07, 2024

Great service! Made an appointment over the phone. Came in the next morning. Minor service and oil change done. Kevin was thorough and honest. Provide costs upfront More

by MIRIAMSHIN177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 09, 2024 -

Sierra Honda responded

Thanks for letting us know how pleased you were with the convenience of this service visit with Kevin, Miriam! It is always our pleasure to get the work done to your complete satisfaction. We'll see you next time!

September 07, 2024

Great fast and friendly service! Five stars! Great communication as well. Kevin was very helpful. More

by AMERCADO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 09, 2024 -

Sierra Honda responded

Thank you for taking a moment to share positive feedback on Kevin! We truly appreciate hearing from people who have been helped by our amazing team. Thank you for choosing Sierra Honda!

September 07, 2024

This is my 4th car from this dealer! I love it! Thank you for all the help and support! More

by Hondacivic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Li, Albert Morales
Print
Sep 09, 2024 -

Sierra Honda responded

Thank you for your trust in our dealership team! We're delighted you found your purchase experience to be very supportive and engaging. We appreciate your continued business, and wish you many pleasant travels in your new Honda!

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