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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.8
2,955 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 2,955 reviews

July 31, 2024

Wonderful. My wife's CRV had a slow leak in the rear driver's side. Kevin had the small nail removed and tire repaired. Because of our continued business (CRV a More

by CLYDE_OKUDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Sierra Honda responded

Clyde, thanks for the fantastic review of Kevin! Kevin is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicles. Thank you for continuing to choose Sierra Honda!

July 31, 2024

Great service from lady at Honda in Monrovia very nice and attentive as soon as I got there . More

by dannarivera51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person not here
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Aug 02, 2024 -

Sierra Honda responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

July 31, 2024

Came in for an oil change and tire rotation on my 2009 Accord because online they had a coupon for $86.88. When I got there, I was informed that the coupon is for regular oil and synthetic is $25 more. More

by GMKWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 31, 2024

Kevin is always excellent. It’s why we ask for him. What I don’t like is how Sierra Honda is now charging 3% on credit card charges. That’s why Sierra only gets a 4 star but More

by Alice & Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 31, 2024

I had an overall enjoyable experience. Everyone that I came in contact with knew what they were doing and were very helpful . More

by Bianis Salazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Jul 31, 2024 -

Sierra Honda responded

That's great to hear, Bianis! We're always striving to give our customers the best experience possible. Thanks for letting us know we're succeeding at that!

July 31, 2024

Showed up for an appointment at 10:30 AM, and my car didn’t even get serviced until 2:45. At that point I just basically had a walk in. Car wasn’t even done until 4:30. Would’ve just gone to a different More

by jasmineitti516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy
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Aug 02, 2024 -

Sierra Honda responded

Hi, Jasmine. We're very sorry for the delay you dealt with during your visit with us. We would like to speak with you about what happened so that we can make your next appointment more pleasant and efficient. Please reach out when you have the chance. We appreciate your feedback. Athena Tsakalis BDC Coordinator Sierra Honda of Monrovia Atsakalis@sierracars.com (626) 879-2935 ext.1062

July 31, 2024

Adam was exceptionally helpful. He pointed out all critical repairs and helped me with transportation to and from dealer. More

by saxforall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2024 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Adam's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

July 31, 2024

Karen and the whole team were a pleasure to work with. Thank you all, we really appreciate it! More

by jwp062981
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2024 -

Sierra Honda responded

Great! Thanks so much for your thoughtful feedback. We're glad Karen and our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

July 30, 2024

Everyone was very friendly and knowledgeable. I felt taken care of. Thanks Kevin, much appreciated More

by arthur330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2024 -

Sierra Honda responded

Thank you for your very encouraging words about Kevin and our awesome team, Arthur. They are all great people to work with, and we appreciate your recognition of their excellence. Safe travels until we may help you again!

July 30, 2024

Kevin was awesome! I had to leave my car for half a day and he was communicating with me the whole time with status updates. More

by CHRISARIAS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit with Kevin! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

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