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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.9
1,679 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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1450 S. Shamrock Ave

Monrovia, CA

91016

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Showing 1,679 reviews

November 15, 2022

Tom Redd was awesome to work with. Great buying experience! Would recommend to friends and family. More

by gbcoach
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2022 -

Sierra Honda responded

Thanks for the positive feedback and for recommending Tom at Sierra Honda to everyone you know! We're so happy he provided you with a stress-free, amazing buying experience. If you should ever need our assistance with any of your automotive needs, please don't hesitate to give us a call. Until then, we wish you pleasant journeys and the safest of travels!

November 14, 2022

I had severe brake problems. Sierra and their service representative Billy Tam were great. They got the brakes fixed within 2 days as promised. The car runs great. I would hi More

by daffodilsntulips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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Nov 15, 2022 -

Sierra Honda responded

That's fantastic! Thank you so much for the positive feedback on Billy. We're glad your brakes got repaired in the time promised so that you could return safely to the road. We sincerely appreciate your business and hope you will give us a call when Billy and the Sierra Honda team may assist you again.

November 11, 2022

Great kind service! Customer service was very friendly and easy to work with. Definitely would recommend to anyone who needs help to do car maintenance service. More

by Wu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Ming
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Nov 15, 2022 -

Sierra Honda responded

Wu, thank you for stopping by to share this 5-star review of Sierra Honda! We are very grateful for your business and your feedback that let's us know we're doing things right. If we may ever be of assistance to you, please don't hesitate to give us a call. It will be our pleasure to serve you again!

November 11, 2022

I think I've been assisted by everyone there but I've work with Tina Ming the most. I greatly appreciate her expertise and friendliness. Thanks for everything Tina! More

by Sirene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Ming
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Nov 15, 2022 -

Sierra Honda responded

Thanks so much, Sirene! We're so happy our whole service team has been consistently accommodating for you but we're especially delighted that Tina has your complete confidence. Tina will certainly appreciate your kind words. We hope to always make your service visits reliable and pleasant. Thanks for choosing Sierra Honda!

November 09, 2022

Went to Sierra Honda for some routine maintenance and felt they wete very welcoming. My service agent, Billy Tam, took time to explain the recommended services without pressure and even got me a lyft rid More

by Gregxperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Report | Print
Nov 10, 2022 -

Sierra Honda responded

Thank you so much for sharing positive feedback on Billy at Sierra Honda! We think it's important that our guests are empowered to make informed decisions for the care of their vehicles, so we're happy Billy answered all of your questions and put you at ease. We hope you'll come back to see us some day, so please give us a call whenever we may be of service. Take care!

November 09, 2022

Since the purchase of my car, I’ve been taking it to Honda to get serviced. Prices seem to have gone up a lot lately like everything else…apparently I needed more than just an oil change done. Billy Tam More

by Honda HRV Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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Nov 10, 2022 -

Sierra Honda responded

Hey, thanks so much for your positive review! We sincerely appreciate your continued business and your feedback. It is absolutely our pleasure to keep your Honda in its best condition, especially when we can find discounts to make your visit as convenient as possible. We're pleased Billy listened to your concerns and provided his best assistance to you. We certainly look forward to making your next visit an outstanding one!

November 09, 2022

Appoints are easy to make. Service personal are always courteous and efficient. Kevin Eng has consistently provided excellent service to me which is why I prefer him as my ser More

by much2preshus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2022 -

Sierra Honda responded

That's fantastic news! Thank you for the 5-star review of Kevin. We're happy to provide convenient scheduling and pleasant, professional service for you and your vehicles. Kevin will definitely appreciate having earned your continued trust. Thank you so much for choosing Sierra Honda!

November 08, 2022

I am very pleased to have Brandon Cisneros as my sales rep for the purchases of my Accord hybrid. He is very friendly, professional and explain to me all the details about this car. I would be very happy More

by williamhblim111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2022 -

Sierra Honda responded

Well, congratulations on getting the car of your dreams! We are thankful for your positive feedback on your experience with Brandon guiding you seamlessly through all the steps of the process. He really is a great guy to work with and we're so happy you got to experience that level of service. The whole team wants to wish you all the happy adventures your heart desires. And if you ever need our assistance, we insist you don't hesitate to give us a call. Thank you so much for choosing Sierra Honda!

November 04, 2022

She was amazing, and excellent service ! Definitely would recommend to anyone who needs help finding the perfect new car More

by vrodriguezzz96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lily Sandoval
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Nov 04, 2022 -

vrodriguezzz96 responded

Thank you guys for being amazing

Nov 04, 2022 -

Sierra Honda responded

We're so happy you crossed paths with Iliana! She really knows how to listen to her clients' wishes which makes the process of shopping for a vehicle that much easier. Thank you so much for letting us know how pleased you were with Iliana and Sierra Honda. We wish you many years of pleasant journeys and safe travels, until we meet again!

November 04, 2022

Tom was absolutely fantastic! I interacted with over 20 dealers and ended up going with Sierra/Tom because of a great price point and Tom’s responsiveness and professionalism. More

by Wawonaacp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2022 -

Sierra Honda responded

We couldn't be more delighted to read your review of Tom! Thank you for ultimately choosing Sierra Honda for your purchase. We are thrilled to hear that Tom provided you with an outstanding experience. It is really important to us that your individual needs and wants are prioritized, so we're happy Tom delivered nothing less. We wish you all the joy and satisfaction of owning your new vehicle and hope to do business with you again some day!

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