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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
836 Reviews

836 Reviews of Shottenkirk Honda of Huntsville - Service Center

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September 02, 2023

This was an excellent service call. Sami was informative and took care of everything for me, including things I had a separate appointment for at a later date. He offered me a car to More

by BETHRYBERG58
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Shottenkirk Honda of Huntsville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sami met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

September 01, 2023

Friendly, NOT pushy! Salesman very accommodating and knowledgeable about vehicle I purchased. Everyone was super nice, professional and helpful. Plus inspection was throu More

by BOSHELL_THERESA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Taylor and Rick
Sep 01, 2023 -

Shottenkirk Honda of Huntsville responded

Thanks you, Theresa, for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

September 01, 2023

My service was great and the service personnel who worked with was great as well More

by BETTIE68
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 31, 2023

It is so clean and with fresh coffee and snacks! Kevin is my service advisor and he is helpful, professional and friendly. More

by CHERDRISCOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Duffy
Aug 31, 2023 -

Shottenkirk Honda of Huntsville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

August 31, 2023

I was greeted promptly and received excellent service. The waiting area was clean and coffee was good. Overall a very pleasant experience. More

by JAMESCHENSLEY24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review, James. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

August 31, 2023

I was assisted very and help with my needs had a very well experience thank you More

by MICHAEL.WILSON500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Duffy
Aug 31, 2023 -

Shottenkirk Honda of Huntsville responded

Michael, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 31, 2023

Very professional service department. Waited there on vehicle, and didn't have to wait long. The waiting area very clean and comfortable. More

by RB14399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.

August 30, 2023

The staff have always been courteous, stay in contact to update customer on any additional or recommended work. They ensure you understand the work to be done. The shuttle drivers are very good and engaging More

by NJOKUJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The shuttle driver on 8/21/2023 @11am and about 1pm, Kevin Duffy
Aug 30, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 30, 2023

Can do better with customer interaction and service. I felt the associate can be a bit more compassionate when customer asks for details that they are not sure about More

by GOWTHAMMANCHALA05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Shottenkirk Honda of Huntsville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 30, 2023

Nice people, fast work. It was my first time going there so good first impression. More

by NHARDIMAN17
Recommend Dealer
Yes
Employees Worked With
I dont know
Aug 31, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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