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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
851 Reviews

851 Reviews of Shottenkirk Honda of Huntsville - Service Center

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September 28, 2023

So efficient and helpful with all my questions and issues with my van. Scott was also so kind with a rental since my service was an all day and next day repair. I’m always thankful for my service each time! More

by JENFIELDSLACASSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Barbera
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Sep 29, 2023 -

Shottenkirk Honda of Huntsville responded

JENFIELDSLACASSE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 28, 2023

This was the first time I had been to dealership since they changed names. Everybody was so helpful and kind. My wait was very pleasant More

by TERRILH50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Hicklen
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Sep 29, 2023 -

Shottenkirk Honda of Huntsville responded

TERRILH50, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Huntsville in the future!

September 26, 2023

Clean and fast. Advisors are always helpful and prepared. The service shop makes sure to get you your vehicle back quickly. More

by MACIE225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Shottenkirk Honda of Huntsville responded

MACIE225, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 26, 2023

I received excellent customer service! They are always so helpful: i highly recommend this service department.. More

by GMHARDY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Shottenkirk Honda of Huntsville responded

GMHARDY1, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

September 25, 2023

Service department did a very good job. It was fast and professional, and the waiting area was extremely clean. More

by DRKELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Shottenkirk Honda of Huntsville responded

DRKELLEY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 24, 2023

Efficient service and great customer service. On point with affordable mechanic and car service rates More

by YZAACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 23, 2023

Nice and helpful guys. I just don’t like cleaning the black stains on visor More

by BENFIELDGP01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 23, 2023

They have taken care of me/my vehicles for years. Always top notch. Great service and they get the job done when they say they will. Fair pricing too. More

by GONAVY3113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for choosing Shottenkirk Honda of Huntsville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 22, 2023

They fixed the recall on my Odyssey SUPER fast! That is very appreciated when having to bring a kid with you to the service! More

by AlyWatson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2023 -

Shottenkirk Honda of Huntsville responded

Aly, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 21, 2023

Sami always gives excellent service and it was no difference on my last visit. he is knowledgeable and caring. thank you also to the transportation team Kieth Copperfield is a great and pleasant driv More

by THEGUNN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kieth Copperfield
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Sep 21, 2023 -

Shottenkirk Honda of Huntsville responded

THEGUNN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Huntsville in the future!

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