Shottenkirk Honda of Huntsville - Service Center

I've been a loyal Honda customer for the past five years. During this time, I've interacted with various service representatives due to my regular maintenance visits. However, I must say that exceptional Jus During this time, I've interacted with various service representatives due to my regular maintenance visits. However, I must say that exceptional Justin customer service stands out. Justin's transparency regarding service costs and his consistent communication throughout the process made my recent experience truly outstanding. In fact, I'm so impressed with his service that I'll make an effort to schedule my future maintenance appointments when he's available. Justin has undoubtedly raised the bar for customer service at Honda. Thank you so much Justin! More

The dealership was time efficient and make the process easier than most dealerships. I will highly recommend their services. easier than most dealerships. I will highly recommend their services. More

Service was relatively quick, but the service representative is really where the department shined. Kevin was very nice and fully explained things to me and allowed me to ask questions to better representative is really where the department shined. Kevin was very nice and fully explained things to me and allowed me to ask questions to better understand. More

I have always gotten great service at this Honda location. They are honest and always do good work. location. They are honest and always do good work. More

A simple mistake was made on my last visit, and Jonathan and his team made it right almost immediately once I brought up my concern. Everything worked out, and I appreciate the care that was put forth. and his team made it right almost immediately once I brought up my concern. Everything worked out, and I appreciate the care that was put forth. More

Service was quick and good. Facility was clean. Minor complaint is that I had to book my service appointment 1 to 2 weeks in advance Facility was clean. Minor complaint is that I had to book my service appointment 1 to 2 weeks in advance More

My tech writer did an outstanding job of keeping me informed of the progress and cost associated with my repair. Customer waiting area is spacious and comfortable. Excellent job informed of the progress and cost associated with my repair. Customer waiting area is spacious and comfortable. Excellent job More

Good prompt service. Changed oil and filter. Rotated tires. Waiting area is very nice. Excellent snacks. Changed oil and filter. Rotated tires. Waiting area is very nice. Excellent snacks. More

Most professional, reliable, and honest dealership I have ever used in 40 years. I will recommend this dealership to all my friends. ever used in 40 years. I will recommend this dealership to all my friends. More

Service department at this location is a flagship facility - other dealerships should strive to emulate! facility - other dealerships should strive to emulate! More