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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
836 Reviews

836 Reviews of Shottenkirk Honda of Huntsville - Service Center

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October 02, 2023

Awesome service department, JR is very professional and knowledgeable at his job. My CRV was ready when promised. More

by REYNOLDS_MARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Shottenkirk Honda of Huntsville responded

Mary, It's great to hear that JR was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

October 01, 2023

Great customer service. And service was very quick. Was there for less than two hours More

by SMITHPATIECE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Shottenkirk Honda of Huntsville responded

SMITHPATIECE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

October 01, 2023

The service was friendly and prompt. The car was done much faster than I would have expected and everything is was taken care of. More

by crwisian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Barbera
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Oct 02, 2023 -

Shottenkirk Honda of Huntsville responded

crwisian, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 30, 2023

Excellent and prompt service. In and out in one hour. Technician offered first rate service. Will definitely be back! More

by BARRY47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Duffy
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Oct 02, 2023 -

Shottenkirk Honda of Huntsville responded

BARRY47, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 28, 2023

Service department provided excellent customer service! Keith, the shuttle driver, was a very courteous and safe driver. More

by 1ELEGANTDWARF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
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Sep 29, 2023 -

Shottenkirk Honda of Huntsville responded

1ELEGANTDWARF, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 28, 2023

So efficient and helpful with all my questions and issues with my van. Scott was also so kind with a rental since my service was an all day and next day repair. I’m always thankful for my service each time! More

by JENFIELDSLACASSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Barbera
Report | Print
Sep 29, 2023 -

Shottenkirk Honda of Huntsville responded

JENFIELDSLACASSE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 28, 2023

This was the first time I had been to dealership since they changed names. Everybody was so helpful and kind. My wait was very pleasant More

by TERRILH50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Hicklen
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Sep 29, 2023 -

Shottenkirk Honda of Huntsville responded

TERRILH50, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Huntsville in the future!

September 26, 2023

Clean and fast. Advisors are always helpful and prepared. The service shop makes sure to get you your vehicle back quickly. More

by MACIE225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Shottenkirk Honda of Huntsville responded

MACIE225, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 26, 2023

I received excellent customer service! They are always so helpful: i highly recommend this service department.. More

by GMHARDY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Shottenkirk Honda of Huntsville responded

GMHARDY1, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

September 25, 2023

Service department did a very good job. It was fast and professional, and the waiting area was extremely clean. More

by DRKELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Shottenkirk Honda of Huntsville responded

DRKELLEY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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