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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
849 Reviews

849 Reviews of Shottenkirk Honda of Huntsville - Service Center

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November 05, 2023

Service and workmanship was excellent. Mike was a great help. Car drives like new. All fixed More

by TSTANLEY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Barbera
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Nov 05, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for the kind words for our service department! Mike and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 04, 2023

Justin Gibbs and Scott Rockett got me in and out fast with the service on car... Excellent Service. More

by TNTPAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2023 -

Shottenkirk Honda of Huntsville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 04, 2023

Great service, the service advisor was great. Wait time wasn’t bad, considering work done. More

by ANAAFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Duffy
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Nov 05, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you so much for taking the time to leave us a five-star rating. We truly appreciate your business.

November 02, 2023

He made sure everything went well for me and for me not to wait to long to the best of his ability and made sure my car is doing great More

by MICHAEL.WILSON500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you, Michael! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

November 02, 2023

Wait time was less than the 2 hour predicted time when I checked in. The customer wait area is clean and comfortable. All personnel was friendly and helpful. More

by BETTEMC2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Barbera
Report | Print
Nov 02, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

November 02, 2023

Justin Gibbs was very helpful and super nice! Staff is friendly, honest, and helpful. Best service department. More

by Joshua Kauffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Biddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Barbera
Report | Print
Nov 02, 2023 -

Shottenkirk Honda of Huntsville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

November 02, 2023

Great turn around! Love the shuttle assistance and lady that drove it. She was very sweet and considerate where she dropped me off to meet my wife from a safety standpo More

by JETTA-JIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Last that drove shuttle and managed were the best!
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Nov 02, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 02, 2023

Michael was extremely kind & courteous, as was the inside hostess. I love my reliable Honda & really appreciate your friendly service that keeps me coming back. The car wash is icing on the cake. Thank you a More

by DJMCFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Michael here at Shottenkirk Honda of Huntsville.

November 01, 2023

They always provide Great service for my car and I always feel welcomed by the staff! More

by GARCIAADRIANA361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Shottenkirk Honda of Huntsville responded

Adriana, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

November 01, 2023

Kevin, my service advisor was fantastic! My car was taken back quickly. I was offered water and snacks. Great service! More

by KUENZLIMELISSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Duffy
Report | Print
Nov 01, 2023 -

Shottenkirk Honda of Huntsville responded

Melissa, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

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