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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
836 Reviews

836 Reviews of Shottenkirk Honda of Huntsville - Service Center

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November 02, 2023

He made sure everything went well for me and for me not to wait to long to the best of his ability and made sure my car is doing great More

by MICHAEL.WILSON500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you, Michael! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

November 02, 2023

Wait time was less than the 2 hour predicted time when I checked in. The customer wait area is clean and comfortable. All personnel was friendly and helpful. More

by BETTEMC2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Barbera
Nov 02, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

November 02, 2023

Great turn around! Love the shuttle assistance and lady that drove it. She was very sweet and considerate where she dropped me off to meet my wife from a safety standpo More

by JETTA-JIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Last that drove shuttle and managed were the best!
Nov 02, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 02, 2023

Michael was extremely kind & courteous, as was the inside hostess. I love my reliable Honda & really appreciate your friendly service that keeps me coming back. The car wash is icing on the cake. Thank you a More

by DJMCFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Michael here at Shottenkirk Honda of Huntsville.

November 02, 2023

Justin Gibbs was very helpful and super nice! Staff is friendly, honest, and helpful. Best service department. More

by Joshua Kauffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Biddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Barbera
Nov 02, 2023 -

Shottenkirk Honda of Huntsville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

November 01, 2023

They always provide Great service for my car and I always feel welcomed by the staff! More

by GARCIAADRIANA361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Shottenkirk Honda of Huntsville responded

Adriana, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

November 01, 2023

Kevin, my service advisor was fantastic! My car was taken back quickly. I was offered water and snacks. Great service! More

by KUENZLIMELISSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Duffy
Nov 01, 2023 -

Shottenkirk Honda of Huntsville responded

Melissa, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

October 31, 2023

Did a great job , didn’t take long & they even washed it when they fixed my tire ! More

by NANATO2KIDS
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 30, 2023

Upon arrival I was taken care of promptly by Michael. Service time was good! The charges were reasonable. Called to let me know when car was ready! The free car wash is always appreciated. Did not hav More

by BOC257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.

October 28, 2023

Sami and Matt are the two best people I've ever dealt with at a dealership in my entire life. More

by EPHATCHFTW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Huntsville to be a positive one. Please don't hesitate to reach out if you need anything else.

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