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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
851 Reviews

851 Reviews of Shottenkirk Honda of Huntsville - Service Center

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December 29, 2023

Mr. Scott Rockett and the rest of the Service Dept. is the number reason why I continue to bring my Honda vehicles to Shottenkirk Honda of Huntsville. They are truly an exceptional team. More

by CHIP.BAGWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you so much, Chip, for your kind words for Scott, and for taking the time to leave us this wonderful feedback!

December 29, 2023

Great service. I was in and out quickly and there is a nice waiting area. More

by SWNEWMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.

December 29, 2023

Always available in providing excellent service. Great customer service. I receive great service every time I bring my vehicle in for service. Justin and Mike is always upfront with the answer nee More

by RUEBENBARNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you, Rueben, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Justin and Michael, and we look forward to working with you again.

December 28, 2023

Scott is always helpful and is very knowledgeable. Never lets me down and keeps me informed. More

by BRIANGUFFEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Duffy, Erik Barbera
Dec 28, 2023 -

Shottenkirk Honda of Huntsville responded

BRIAN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Huntsville in the future!

December 28, 2023

Please try to always re-set maintence minder display back to something other than what shows the B7 , etc, codes. It is difficult for us older owners to get our normal displays back. The manual does not al More

by PRANKIN64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Barbera
Dec 28, 2023 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Huntsville

December 27, 2023

Everybody I have ever encountered at this dealership has been very professional and friendly. And their work is superior. I've never had a problem with anything they did. I have complete faith and trust More

by BOBG07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Duffy
Dec 27, 2023 -

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

December 27, 2023

Amazing, Quick and Efficient! I would always get my car serviced here and parts here and i can say the best dealership around! More

by JOHNATHONNGUYEN2003
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Duffy, Erik Barbera
Dec 27, 2023 -

Shottenkirk Honda of Huntsville responded

JOHNATHONNGUYEN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

December 26, 2023

When I pulled into the bay, Michael immediately came out to assist me. He told me the estimated time my vehicle would be there. I think, he is an excellent and courteous person. He seems to know his job. More

by JEFF2319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Shottenkirk Honda of Huntsville responded

JEFF, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 25, 2023

Michael was pleasant, helpful, courteous. He called back within minutes with the price of a new part. Good experience. Thank you. More

by RGDTEST59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 24, 2023

Solved a couple of problems with my pilot in a few minutes that had stumped my normal shop. More

by KING.RICHARD.P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Shottenkirk Honda of Huntsville responded

KING.RICHARD.P, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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