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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
852 Reviews

852 Reviews of Shottenkirk Honda of Huntsville - Service Center

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January 25, 2024

Easy to work with, great service and very friendly. Great communication and my car was ready in a timely manner. More

by LINDSEYHALLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your business and this review, Lindsey. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 25, 2024

Excellent service. People were attentive and very helpful. Took care of me immediately upon arrival and kept me informed on service needs and progress of work. More

by GKMCAMIS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

January 25, 2024

It is convenient and they do a good job. However, they don’t always post maintenance info to Carfax. There are several maintenance items missing. More

by FURMAN.CRAZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Barbera
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Jan 26, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your business and this review. We appreciate your helpful feedback! If there is anything we can assist you with in the future, please let us know.

January 24, 2024

The whole service was completed within 1. 5 hours. pretty impressed with the speed and quality of service. More

by KIRAN SALDANHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Shottenkirk Honda of Huntsville responded

Kiran, Thank you for taking the time to share your thoughts on working with Justin and our team. We're glad to hear we delivered such a great experience!

January 22, 2024

I always get great service when using Shottenkirk for my service appointment… they are great at communicating what is needed and fees More

by VICKI1104
Workmanship
Recommend Dealer
Yes
Employees Worked With
Steve Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Villalobos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Vicki, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

January 21, 2024

The service advisor was very professional and provided the best advice. I will continue to do business at Shottenkirk. More

by CIERADENAY
Recommend Dealer
Yes
Employees Worked With
Erik Barbera
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Jan 21, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Huntsville to be a positive one. Please don't hesitate to reach out if you need anything else.

January 18, 2024

I was greeted promptly, and the work was completed in a timely manner. I was informed when the work was done and left satisfied with a clean car. More

by PAULCHOVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Shottenkirk Honda of Huntsville responded

PAUL, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 17, 2024

Thank you for taking good care of my Honda Fit Car. Taking me to work and bringing me back to pick my car up is great.. Thanks for your friendly service. Judy Ann Rogers More

by JUDYANNUTC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Boles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review, Judy Ann. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

January 13, 2024

Justin did a great job working my service in on a Friday afternoon! In and out under an hour! Very pleased! More

by DIANEMULLENS1220
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Justin and our team, and we look forward to working with you again.

January 13, 2024

First-class service all the way around. Associates courteous, knowledgeable, and well prepared. Follow-ups were timely. More

by Pdl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

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