Shottenkirk Honda of Huntsville - Service Center
Huntsville, AL
844 Reviews of Shottenkirk Honda of Huntsville - Service Center
1) Asked for service in preparation for an extended trip. Upon completion, was told that everything looks good. After checking out and looking at invoice, it said that wipers need to be replaced, and inside Upon completion, was told that everything looks good. After checking out and looking at invoice, it said that wipers need to be replaced, and inside air filter needs to be replaced. Both could have been done, but were not. 2) Dashboard display was not as it was when car was turned in. Had to get a service tech to reset display. This has happened several times in the past. More
Excellent waiting room, pleasant atmosphere, very good treatment with the advisor, satisfied with the services, Thank you treatment with the advisor, satisfied with the services, Thank you More
Service was courteous and prompt. Diagnosed issue with AC, ordered replacement part, and made repair in about 24 hours. issue with AC seems to be resolved. Diagnosed issue with AC, ordered replacement part, and made repair in about 24 hours. issue with AC seems to be resolved. More
Michael is very informative and makes the chore of taking care of your car easier. I just call him, and he can help. care of your car easier. I just call him, and he can help. More
Arrived a little early; car had a cursory check based on my online comments. The issue as I described could not be replicated then or while being serviced. He was honest and upfront that if the issue could my online comments. The issue as I described could not be replicated then or while being serviced. He was honest and upfront that if the issue could not be duplicated, nothing could be done at that time. Also since the oil life was greater than 10%, I would be paying as Honda Corporate would not reimburse unless it was less than 10%. More
I always have a great experience at Shottenkirk's service department. This time was no different. Justin is respectful and treated me as a valued customer. I appreciate the team and will continue to be a loy department. This time was no different. Justin is respectful and treated me as a valued customer. I appreciate the team and will continue to be a loyal customer. More
Should have discounts for seniors! Prices are a hardship. More coupons Michael was very helpful. Prices are a hardship. More coupons Michael was very helpful. More
Justin Gibbs provides the best service imaginable. He should be commended for his performance, attention to detail, and treatment of his customers. He is a credit to the dealership. He should be commended for his performance, attention to detail, and treatment of his customers. He is a credit to the dealership. More
Felt like Justin careed about what was needed and how to save money. Truly appreciate it. save money. Truly appreciate it. More
Michael and Scott are true professionals. They are very knowledgeable regarding car maintenance and helpful in making maintenace decisions. They are very knowledgeable regarding car maintenance and helpful in making maintenace decisions. More