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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
861 Reviews

861 Reviews of Shottenkirk Honda of Huntsville - Service Center

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July 04, 2025

Excellent service department that keeps our Civics in top condition. Excellent communication on repairs and convenient and friendly shuttle service. More

by jandgperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville. We look forward to having you as one of our valued customers for many more years to come!

July 03, 2025

Car needed routine maintenance. Was told it would take an 1 hour to 1 1/2 hours. It took about 53 minutes. There’s a very nice lounge area with coffee and water. Very profession More

by Jacrac9093
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 03, 2025

Needed to have my 2011 Pilot serviced and had the absolute pleasure of working with Mr. Scott Rockett. He went above and beyond to assist me with my Pilot and walked me through everything that neede More

by THOMASSONYA000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Shottenkirk Honda of Huntsville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 02, 2025

Excellent service. Mike was friendly and helpful. Great place!!! Everyone nice. Friendly employees excellent waiting area More

by Ltankesley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Shottenkirk Honda of Huntsville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

June 25, 2025

Work was performed properly and efficiently. Very pleased with work done. Will continue to use this dealership for service for our vehicles. More

by STANP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Shottenkirk Honda of Huntsville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

June 25, 2025

Always great service! Great prices and friendly faces! Had me in and out in no time. More

by McCarthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

June 25, 2025

Fast service. Solved problem quickly. New battery put in. Had warranty on the old one. More

by thelmasmith101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

June 24, 2025

I’ve. been very satisfied services provided-everyone was friendly and helpful. Thanks to all that assisted in taking care of my car. More

by lponder48
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

June 22, 2025

JR and Jonathan met my expectations and the repair and seat covers issues were taken care of More

by scm590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 20, 2025

Great service. Justin was very helpful explaining the wheel repair process of the damage tire replacement. I turned the vehicle in on Monday and Justin called me ba More

by ejshea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Shottenkirk Honda of Huntsville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

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