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Shottenkirk Honda of Huntsville

Huntsville, AL

4.8
1,319 Reviews
Welcome to Shottenkirk Honda Huntsville Thank you for making your way to Shottenkirk Honda Huntsville, where you’ll find a solid selection of new Honda models for sale as well as a carefully inspected lineup of pre-owned vehicles. Even if you're not looking for a new car, we'll help you find out what kind of service your vehicle needs or go over your buying or leasing questions. If you're looking for a Honda dealership in Alabama that can offer you affordable prices, ample selection, and excellent customer service all in one place, then you'll be pleasantly surprised with Shottenkirk Honda Huntsville. Luckily, you won't have to search the whole state as our Honda dealership is in Huntsville, AL.
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6591 Hwy 72 W

Huntsville, AL

35806

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Showing 1,319 reviews

July 25, 2024

Kevin stepped up and made our service work better than it might have been for a service recall issue. Thanks to him we were very pleased. More

by DAVEANDVELAINE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 25, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words for Kevin and for taking the time to leave us this wonderful feedback!

July 25, 2024

I highly recommend working with Jackson. He was kind, knowledgeable and so helpful. He and Steve, Finance Manager, were a joy to work with throughout the entire process. Definitely recommend More

by HRLEECHIK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac Biddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Pohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

July 25, 2024

They have a great dealership and great service department. Process was simple and everyone was very helpful. More

by BRANDYWYNNE79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac Biddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Ketteman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you, Brandy, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

July 25, 2024

I've had to take the same issue to the service department multiple times over the last few years. The issue is a grinding noise when starting. They've replaced the same part twice then replaced the part and More

by NETWEBDAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Weesner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rockett
3.0
This rating includes all reviews, with more weight given to recent reviews.
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-784-1132 and ask for one of our managers.

July 25, 2024

Great sales man-Matt and great service. This is our third car from them and will continue to shop there. More

by ROLANDPATRICIA11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Kuenzli
Jul 26, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

July 24, 2024

My service was complete ahead of scheduled time and the waiting area was clean and had refreshments. More

by JUSTBECAUSE127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 24, 2024

I was quite late to my oil change appointment, but everyone generously waved their hand and provided top tier service. I felt valued, and appreciated the customer service. More

by JENNAJACKSON916
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Shottenkirk Honda of Huntsville responded

Jenna, Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

July 24, 2024

Michael took care of everything and I am extremely satisfied. I enjoy getting to know the people who work at SH. More

by BETHRYBERG58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Fields
Jul 24, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your business and this review. We're happy to hear Michael was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 24, 2024

Quick in and out for a basic service interval. Time when by quickly in the quiet waiting area. Refreshments were excellent. More

by FUSIONEWING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 24, 2024

Very satisfied with the service I received. Everything went as I expected. They took very good care of the problems and did it with it with professionalism. More

by JWEXHALING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 24, 2024 -

Shottenkirk Honda of Huntsville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

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