Shottenkirk Honda of Cartersville

best maintanance team. service manager very good etuitude. I would like to give my utmost praise to all Honda employees and managers. service manager very good etuitude. I would like to give my utmost praise to all Honda employees and managers. More

During the process of negotiating the price of a used Honda CR-V the negotiated price changed 3 times. I've been in business as an accountant for over 33 years and have learned that once you negotiate a Honda CR-V the negotiated price changed 3 times. I've been in business as an accountant for over 33 years and have learned that once you negotiate a price, you usually stick to it. The price that it started at was $29500, based on JD Power numbers for a retail purchase. I showed on my phone that the price of a CR-V Touring (a much more expensive vehicle) from another dealership was $26500 and that I wasn't going to pay inflated prices for a vehicle that was with high mileage (41675). The average mileage for a 2022 should be between 25000 and 33000 miles. JD Power does NOT factor in mileage in the price whereas Edmunds does. Tommy came to us with his song and dance routine that he incorrectly figured the price based on the price of the Touring vehicle and showed it to us as a bottom line of $26750, out the door. I said at that time, if you make a mistake and already show it to the customer than you accept the consequences for your mistake and make it up on the next sale. After refiguring the price before all taxes and fees starting at $26500 and ending with a bottom line price of I don't remember what, which by that time I was getting furious with the process and should have walked out. But the wife liked the SUV so I stuck it out. Once we got into finance I noticed the numbers had changed again, this time the starting price jumped to $27395. It was late evening of a Saturday and we were anxious to get out since we had been there for more than 6 hours, so I reluctantly signed all the paperwork without properly reviewing it. My Fault. I will probably never buy another vehicle from Shottenkirk Honda and if anyone askes me how was my experience, I'll be sure to tell them. More

Totally satisfied with my purchase . ,treated very well and everyone was polite and professional. It was a pleasant experience ,treated very well and everyone was polite and professional. It was a pleasant experience More

thanks for helping me out on my visit! the service dept is very clean and everyone is helpful and professional, and there's a nice refreshments area and clean restrooms nearby. bonus point the service dept is very clean and everyone is helpful and professional, and there's a nice refreshments area and clean restrooms nearby. bonus points that I got to visit with my favorite salesguy, Travis Abston! he's a great young man and the business is fortunate to have him. More

One of the best dealerships and best employees works there all the manager sales man’s there all the manager sales man’s More

The service was very professional, the service area clean, would recommend to Shottenkirk Honda for service needs. clean, would recommend to Shottenkirk Honda for service needs. More

Very good staff and polite people. I really liked my experience with this dealer in Cartersville. I would say this is the best in all Georgia I really liked my experience with this dealer in Cartersville. I would say this is the best in all Georgia More

The service is always exceptional and the staff is phenomenal. I love taking my car there. phenomenal. I love taking my car there. More

I have used Shottenkirk Honda service department for all my service needs for many years. I trust them with all my services that need to be performed. Ginger is the service advisor I most often request be my service needs for many years. I trust them with all my services that need to be performed. Ginger is the service advisor I most often request because she is very knowledgeable, great to work with. More

This dealer is fairly typical of high-volume dealers, from what I know. I will say they were great to greet me when I arrived, and we were able to work through minor issues during the process of our pic from what I know. I will say they were great to greet me when I arrived, and we were able to work through minor issues during the process of our picking out the new CR-V. I went to a local dealer in my neighboring home town and walked around the lot for close to 30 minutes and not one salesperson came to offer any assistance. Chris Lopez is a pleasure to deal with and he was responsive to our needs as the deal progressed. There were minor challenges, probably due to my not having purchased a brand new car in a very long time, but we worked through them. If I buy a new Honda again I'd definitely consider returning to Shottenkirk Honda of Cartersville. More