Shottenkirk Honda of Cartersville

I had to bring my car to them unexpectedly as I was having a problem with the lights on the dash, I didn't have an appointment, but they joyfully went ahead and looked at my car and had me on my way. T having a problem with the lights on the dash, I didn't have an appointment, but they joyfully went ahead and looked at my car and had me on my way. Thank you, Shottenkirk, for getting me in and out and on my way. More

My experience was great and that's all I have to say about that thanks. about that thanks. More

Kevin is great to deal with. His experience makes for a very pleasant service visit. We will continue to use Shottenkirk Honda because of Kevin and the level of service we receiv His experience makes for a very pleasant service visit. We will continue to use Shottenkirk Honda because of Kevin and the level of service we receive. More

I had an appointment at 10:45 and I left 12:15 after getting my car looks at for an issue I’m having. I didn’t anticipate the very expensive quote , but I appreciate the look over of my vehicle. I only getting my car looks at for an issue I’m having. I didn’t anticipate the very expensive quote , but I appreciate the look over of my vehicle. I only had 2 issues 1.). I did not understand the extra fees added to my bill for $ 16.50 misc. charge and another $ 5.48 charge for a serv fee on my credit card. 2.) I really did not appreciate the large grease footprints on the carpet mat in my vehicle. This will take a good amount of scrubbing to come clean. ( I took a photo and will email the service dept manager) More

This service team is top notch! They have great attitudes. Their customer service and communication was impressive. They got recalls and service done as promised. Best service depar They have great attitudes. Their customer service and communication was impressive. They got recalls and service done as promised. Best service department experience I've ever had! More

We have a Honda dealership less than three miles from our house. But, we are willing to drive to Shottenkirk BECAUSE of the fabulous guidance we receive from Kevin Etters. He tells it like it is…what needs house. But, we are willing to drive to Shottenkirk BECAUSE of the fabulous guidance we receive from Kevin Etters. He tells it like it is…what needs to be replaced now and what can be repaired in the future. Kevin has been our car’s service advisor for most of her 335,500 miles. We take her on trips knowing that she has been carefully screened for anything that would cause a problem on the road. More

This experience was horrific. Customer service was terrible. Would not recommend. Had to walk to get cash because they did want to accept card payment. Customer service was terrible. Would not recommend. Had to walk to get cash because they did want to accept card payment. More

Everyone very professional, very prompt to respond to communication, and always very pleasant to deal with. communication, and always very pleasant to deal with. More

Everyone at the dealership were very professional. All the managers I met made me feel comfortable buying from Shottenkirk Honda. All the managers I met made me feel comfortable buying from Shottenkirk Honda. More

Johnathan Miller was amazing to work with. He treated our family exceptionally well. He was kind and patient. He treated our family exceptionally well. He was kind and patient. More