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Sheehy Lexus of Annapolis

Annapolis, MD

4.3
892 Reviews

121 Ferguson Road

Annapolis, MD

21409

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892 Reviews of Sheehy Lexus of Annapolis

December 19, 2017

Don’t go there If you have the time, go to Towson. Better service, people and price. Have bought two RX 350’s. Started at Annapolis, bought from Towson both times. More

by Annapolis 101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul LaRochelle
Jan 04, 2018 -

Sheehy Lexus of Annapolis responded

Annapolis 101, we regret to hear that you feel this way, as customer service is something we take very seriously. Unfortunately, without your actual name, it is difficult for us to look into this further for you. If you'd like to discuss this with us directly, please don't hesitate to give our GM Paul LaRochelle a call directly anytime. He is more than happy to discuss this with you. Thank you.

December 15, 2017

Great experience. Everyone who helped us through the process was extremely professional and kind . My husband and I? truly enjoyed our experience and would definitely r More

by Erin527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Daniels
Dec 19, 2017 -

Sheehy Lexus of Annapolis responded

Thank you for taking the time to share such a great review with us! We look forward to seeing you again!

December 14, 2017

Best experience I have ever had purchasing new car Thank you Kelly! You made purchasing a new car a pleasure! We walked in and found everything we were looking for..plus more! Every question answered More

by Shields
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelly Harkins
Dec 14, 2017 -

Sheehy Lexus of Annapolis responded

We are happy to hear that it was an enjoyable experience for you! See you next time!

August 20, 2017

Terrific Team and Customer Focused Dealership I went to Sheehy Lexus because it was the only place I could find anywhere in the area that has a customer-friendly, "no haggle "pricing policy. I a More

by Fran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jackson, Johnny Salinas
Aug 24, 2017 -

Sheehy Lexus of Annapolis responded

Thanks for taking the time to write a review Fran!! We appreciate it!!

August 14, 2017

Great customer service Sheehy Lexus of Annapolis is by far the best dealership we have been to. They went above and beyond to meet our needs and to make sure we were satisfi More

by Fad72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AL Trojanowski, Chris List
Aug 17, 2017 -

Sheehy Lexus of Annapolis responded

Thanks for the high star rating and review. We appreciate your feedback.

August 04, 2017

Amazing Service Once again Sheehy Lexus of Annapolis didn't disappoint. Just when I thought they couldn't get any better. I had my car serviced and it was a mazing, R More

by mab2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Velez
Aug 10, 2017 -

Sheehy Lexus of Annapolis responded

we are happy to have you as a loyal member of our family! Enjoy your new car!

July 13, 2017

Easiest car buying experience! For several weeks I was looking for a Lexus IS-F. 2011+, silver with about 60k miles. Finally found one at this dealer. I emailed them last Sunday ask More

by Jbaez2209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Milligan, Michele Mitchell
Jul 17, 2017 -

Sheehy Lexus of Annapolis responded

This is great to hear! Thanks for sharing your experience and taking the time to review us!

July 07, 2017

Outstanding Experience Edward Jackson provided excellent customer service during my first time buying a car. He explained the process to me and found the perfect car for my More

by Mirandaross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jackson
Jul 13, 2017 -

Sheehy Lexus of Annapolis responded

Thank you Ms. Ross for the positive feedback! We appreciate you taking the time to share your wonderful experience with us. We look forward to seeing you again next time, and hope you enjoy your new vehicle!

June 27, 2017

Edward Jackson sales Edward has always been above and beyond in everything I have ever needed. The entire dealership is top notch and top service always this is my 4 th More

by Palmco221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jackson
Jun 30, 2017 -

Sheehy Lexus of Annapolis responded

4th Lexus wow!!! We appreciate your business and are happy to have you as a part of the Sheehy Lexus of Annapolis family! Enjoy your new car!!!

June 27, 2017

Successful purchase, friendly, knowledgeable staff. Edward Jackson was extremely helpful with the purchase of the car. I had been searching for a specific vehicle for quite awhile and found the car on t More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jackson, Michele Mitchell
Jun 30, 2017 -

Sheehy Lexus of Annapolis responded

Thanks for taking the time to review and rate us Mike! We appreciate your business and if we can ever help you with anything please give us a call!

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