Sheehy Lexus of Annapolis
Annapolis, MD
Filter Reviews by Keyword
By Type
892 Reviews of Sheehy Lexus of Annapolis
I went looking for cars at the dealership, and Henry Fox approached me. He was extremely helpful, informative and friendly. It was by far the best car buying experience I have ever had. I will definitely approached me. He was extremely helpful, informative and friendly. It was by far the best car buying experience I have ever had. I will definitely return for all my vehicle needs. More
A special Thank You to Chris Willis for making my purchase a GREAT experience. His knowledge , expertise and friendliness will have me referring family and friends to him and your dealership. This wa purchase a GREAT experience. His knowledge , expertise and friendliness will have me referring family and friends to him and your dealership. This was the smoothest, most comfortable transaction that I have ever had. Sheehy should be proud to have someone like Chris on board. Chris has restored my faith in superior customer service! He thoroughly answered all of my questions and went above and beyond any other person that I have encountered in this business! Thank you Chris for all that you have done for me! It is greatly appreciated and I have already began handing out the business cards you provided me! More
I was only browsing at cars, not really intending to buy one just yet. I wanted to make an educated decision on buying something as important as a car. Then I met Henry Fox. Mr. Fox certainly educated me one just yet. I wanted to make an educated decision on buying something as important as a car. Then I met Henry Fox. Mr. Fox certainly educated me on all the different cars, and truly helped me pick out the one that was best suited to my needs. I felt as if he really cared about me, and that he wasn't out just looking to make a sale. I will absolutely steer all of my friends and co-workers to Lexus of Annapolis and tell them to talk to Mr. Fox. More
Chris met me at the door as I entered with a smile and warm greeting. The appointment started on time and he was prepared to show me what was discussed on the phone. The test drive was great and not rushe warm greeting. The appointment started on time and he was prepared to show me what was discussed on the phone. The test drive was great and not rushed. My questions were answered and documentation provided to answer the questions i had. I got the tour i wanted and saw the service area and met the staff there. Paperwork prepared promptly after i decided on the car i wanted. This was the best car buying experience i have had. More
Chris List is the best new car salesperson with whom I have ever worked. The Sheehy dealership was the best car buying experience of my life. Since I live in Washington, D.C., I had no intention of purc have ever worked. The Sheehy dealership was the best car buying experience of my life. Since I live in Washington, D.C., I had no intention of purchasing or leasing a car so far away from home in late March 2011. Chris List, the superior quality of the Lexus automobile, and the customer orientation of the dealership laid aside any concerns about distance from my home. Ten months after leasing my car, I am still highly satisfied with every aspect of this dealership. My friends who live in Annapolis speak very highly of the dealership in terms of its reputation and its outreach to the community. More
I'd;ole to thank Dave for helpong me find my dream car. He was very accomadating to my needs and wants in the car that I wanted. He helped me find a price that suited what I could spend and wanted to spend He was very accomadating to my needs and wants in the car that I wanted. He helped me find a price that suited what I could spend and wanted to spend, even while not discussing the car Dave was a funny guy to talk to. This was a very pleasent and easy going transition from Dave to Chris in the finace office he helped me greatly in fixing payments that suited me. Thank you Dave and Chris! More
I have purchased two cars from Henry Fox. He is an outstanding salesman. Henry is friendly and easy to work with. He always goes that extra mile to make sure I am getting outstanding service and a g outstanding salesman. Henry is friendly and easy to work with. He always goes that extra mile to make sure I am getting outstanding service and a great price. I will continue to purchase cars from Henry and would recommend him to friends looking to purchase a Lexus. More
My wife and I are shopping for a new car for her. She travels over an hour each way to and from work and knowing the Lexus reputation for reliability and luxury we felt a new Lexus is in her future. We travels over an hour each way to and from work and knowing the Lexus reputation for reliability and luxury we felt a new Lexus is in her future. We had only been on the lot for a few minutes when greeted by a young man with a warm smile and a firm handshake. As it was a bit brisk he invited us inside to discuss which vehicle would meet our needs. The salesman(Henry Fox) was personal and professional as he laid out our options. While he and my wife discussed which car would be best for her I availed myself of a gratis massage at Mr. Fox's suggestion. As we are not impulse buyers a purchase wasn't made that day. However, we will return to Sheehy Lexus and purchase our Lexus from Mr. Fox. More
Chris Martin - Sales - friendly and very knowledgable about his products. My wife & I were having our 2004 Lexus serviced and stopped to talk to Chris. We sat down with him and with paper & pencil he out about his products. My wife & I were having our 2004 Lexus serviced and stopped to talk to Chris. We sat down with him and with paper & pencil he outlined how he could put us into a new ES 350 with either a lease or sale. No hard pressure sales pitch, just showing us different numbers to see what we liked. After looking at several models & colors and working the numbers, we decided to trade in our old car. It was NOT the usual high pressure sales pitch with veiled threats and accusations but seemed more like sitting at the kitchen table and working out a deal. Since were about 7 years behind in automobile technology Chris took LOTS of time to explain all the features of the ES 350 including safety, warrenty, navigation, and all the other new bells & whistles found on 2012 models. We felt we were getting personal service and not just another customer to be hustled through the process. Chris's friendly disposition, willingness to listen to our concerns and overall positive attitude made the buying experience very enjoyable. Chris Powell - Finance - Chris was also great to work with. He took plenty of time to carefully explain all the costs, fees, taxes, etc. involved in financing the new car. He had no problem answering our questions in a polite & professional manner even though it was getting late in the day. There was none of the "whiz-bang just sign here and don't worry" attitude I have experienced at other dealerships. Excellent overall experience with very professional individuals. More
My wife and I loved our 1995 LS 400 and it was a difficult decision to trade it in. We didn't believe we could ever get the great car-ownership feeling we had with it. Plus, we weren't sure we coul difficult decision to trade it in. We didn't believe we could ever get the great car-ownership feeling we had with it. Plus, we weren't sure we could afford a new LS anyway. We thought of buying a certified used car, and went back to Sheehy because of the terrific service they have always provided. Salesman Dave Davies made it easy for us. He found a new 2010 LS 460 after the 2011 model year began. The car had exactly what we wanted, and since it was the previous model year, the price was much lower than we expected. It was a wonderful experience buying the car. Dave took care of all the details efficiently and thoroughly. Now, having owned the LS 460 for more than a year, I can honestly say it is worth every penny we paid for it. We plan to have it at least as long as we had the LS 400. More