Sheehy Lexus of Annapolis

Cory made our experience very pleasant. He showed us the features of the car and then we took a test drive while he continued to explain how everything worked. I returned to the dealership today to get mor features of the car and then we took a test drive while he continued to explain how everything worked. I returned to the dealership today to get more tutoring from Cory so I would feel very comfortable with the car. I recommend this dealership and salesperson very highly. More

This dealership offers superior service. I had been negotiating with another dealership, more local to the DC area for a new lease, and had become frustrated with the process of poker-like negotiations negotiating with another dealership, more local to the DC area for a new lease, and had become frustrated with the process of poker-like negotiations. Someone suggested that I call Sheehy "just to see." I am so glad that I did. From the first phone call, I felt comfortable and confident that I was being dealt with squarely. Although Annapolis is a distance from DC, they sent a driver to pick me up and transport me to the dealership. The physical surrounding are top shelf (including a stocked coffee/sandwich shop). More importantly however, the level of professionalism shown by my sales consultant, Chris Martin, and the finance manager, Chris Willis was impressive! They were patient and straightforward, with easy going manners. There was no hard press; they let the car sell itself. Ultimately, smiles all around and I drove off the lot with no regrets, confident that I had received the best deal. In fact, when other dealerships approached me (as a result of my general internet inquiries), not one dealership could come close to the deal I worked with Annapolis. I would definitely recommend this dealership, and particularly Chris Martin and Chris Willis! More

My husband and I stopped by the Lexus Dealership in Annapolis without an appointment on New Years Eve looking for a GX460 SUV. Chris Martin was the only employee that came out immediately with a warm Annapolis without an appointment on New Years Eve looking for a GX460 SUV. Chris Martin was the only employee that came out immediately with a warm welcome and asked if he could assist us. Little did we know that he was the salesman that our friends had recommended that we ask for. He was very knowledgeable about the vehicle and did not put any pressure on us to buy. Although they did not have the vehicle that we wanted, Chris allowed us to test drive the LX460 so that we could get a feel for the truck. While test driving the truck, Chris pointed out specific features and answered all of our questions. We decided that we wanted a 2010 versus a new truck before leaving that day and Chris has been in constant contact with me providing a status on where he is in terms of finding it. I could have gone to another dealership by now but appreciate so much how Chris is working so hard to find the SUV we want with specific criteria. He has displayed outstanding customer service and brand knowledge so we are going to stick with him until he finds what we want. We highly recommend him. More

Mr. Henry Fox made this purchase for a new car very painless. He showed me many different options, and he was very knowledgeable and helpful. Thank you Mr. Fox. I will certainly tell my friends to c painless. He showed me many different options, and he was very knowledgeable and helpful. Thank you Mr. Fox. I will certainly tell my friends to come see you when in the market for a new car. More

WOW! What and AWESOME experience. Mr. Martin is the example of professionalism. From the moment that I meet him to our last dialogue he exhibited professionalism. I had not purchased a car in over 10 y example of professionalism. From the moment that I meet him to our last dialogue he exhibited professionalism. I had not purchased a car in over 10 years,therefore I had anxieties going into the experience, but Mr. Martin eased my anxieties. He was very knowledgable about My 2009 RX 350-which I absolutely adore!There was a situation with the vehicle- the battery, Mr. Martin did not like the outcome that particular night, so he had the Service Gentlemen(a wonderful gentelmen also)set me up with a loaner car for the night and next work-day, until the battery was replace. Mr. Martin, thank you. Sincerely, Cassandra Jennings P.S. All of the staff that I encountered was-A NUMBER ONE! More

I was impressed with your dealership from the people to the showroom itself. It was a very comfortable atmosphere and I found everyone to be extremely nice and helpful. This feeling of be comfortable all the showroom itself. It was a very comfortable atmosphere and I found everyone to be extremely nice and helpful. This feeling of be comfortable allowed me to discuss all of pricing options without feeling pressured/annoyed. More

Barb Hoban has helped us make the right choice now for our 5th Lexus from this Lexus dealer. Barb is peerless in her work and we appreciate her! Barb keeps us informed not only of sales specials but with our 5th Lexus from this Lexus dealer. Barb is peerless in her work and we appreciate her! Barb keeps us informed not only of sales specials but with Service events, check ups and oil changes. My family couldn't be more pleased a nd we have now recommended 10 customers that have bought from her. More

Man can you believe I bought two cars in one month from Henry Fox!!!WTF . . . this man turned a prospect into a well satisfied customer, not just once but twice. He understood my needs and wants and sold Henry Fox!!!WTF . . . this man turned a prospect into a well satisfied customer, not just once but twice. He understood my needs and wants and sold me on the basis of value rather than just price. When I walked out of there I was happy and I knew I was coming back for more excellent customer service, which by the way is a vital part of their organization. Once I got into the car Henry proceeded to thoroughly explain every detail of the vehicle in a knowledgeable and easy to understand manner. I felt very comfortable before and after I bought the car even when I had operator problems with the seats and trunk . . . he was right there on the phone to assist me. If you want to build customer loyalty this is the way to do it. Pay attention to this man . . . if you want the highest standards of professional excellence. More

I bought my latest Lexus in October of this year with the help of Dave Davies who had sold me my previous Lexus. He was available when I called with questions before the purchase; he demonstrated all of the help of Dave Davies who had sold me my previous Lexus. He was available when I called with questions before the purchase; he demonstrated all of the important features to me when I finally made a decision and made the purchase. He was always very professional without being aggressive, and with him and Sheehy service as a great support team, I'll probably continue to return to Sheehy when I make my next purchase. More

Sales representative was very knowledgeable, friendly and informative about the vehicle, as well as the services of the vehicle and the dealership services included in the purchase of our vehicle. We are ho informative about the vehicle, as well as the services of the vehicle and the dealership services included in the purchase of our vehicle. We are hoping to make our daughter a client and a Lexus customer/owner. More