Sheehy Lexus of Annapolis

Man can you believe I bought two cars in one month from Henry Fox!!!WTF . . . this man turned a prospect into a well satisfied customer, not just once but twice. He understood my needs and wants and sold Henry Fox!!!WTF . . . this man turned a prospect into a well satisfied customer, not just once but twice. He understood my needs and wants and sold me on the basis of value rather than just price. When I walked out of there I was happy and I knew I was coming back for more excellent customer service, which by the way is a vital part of their organization. Once I got into the car Henry proceeded to thoroughly explain every detail of the vehicle in a knowledgeable and easy to understand manner. I felt very comfortable before and after I bought the car even when I had operator problems with the seats and trunk . . . he was right there on the phone to assist me. If you want to build customer loyalty this is the way to do it. Pay attention to this man . . . if you want the highest standards of professional excellence. More

I bought my latest Lexus in October of this year with the help of Dave Davies who had sold me my previous Lexus. He was available when I called with questions before the purchase; he demonstrated all of the help of Dave Davies who had sold me my previous Lexus. He was available when I called with questions before the purchase; he demonstrated all of the important features to me when I finally made a decision and made the purchase. He was always very professional without being aggressive, and with him and Sheehy service as a great support team, I'll probably continue to return to Sheehy when I make my next purchase. More

Sales representative was very knowledgeable, friendly and informative about the vehicle, as well as the services of the vehicle and the dealership services included in the purchase of our vehicle. We are ho informative about the vehicle, as well as the services of the vehicle and the dealership services included in the purchase of our vehicle. We are hoping to make our daughter a client and a Lexus customer/owner. More

I was impressed with your dealership from the people to the showroom itself. It was a very comfortable atmosphere and I found everyone to be extremely nice and helpful. This feeling of be comfortable all the showroom itself. It was a very comfortable atmosphere and I found everyone to be extremely nice and helpful. This feeling of be comfortable allowed me to discuss all of pricing options without feeling pressured/annoyed. More

Barb Hoban has helped us make the right choice now for our 5th Lexus from this Lexus dealer. Barb is peerless in her work and we appreciate her! Barb keeps us informed not only of sales specials but with our 5th Lexus from this Lexus dealer. Barb is peerless in her work and we appreciate her! Barb keeps us informed not only of sales specials but with Service events, check ups and oil changes. My family couldn't be more pleased a nd we have now recommended 10 customers that have bought from her. More

I went looking for cars at the dealership, and Henry Fox approached me. He was extremely helpful, informative and friendly. It was by far the best car buying experience I have ever had. I will definitely approached me. He was extremely helpful, informative and friendly. It was by far the best car buying experience I have ever had. I will definitely return for all my vehicle needs. More

A special Thank You to Chris Willis for making my purchase a GREAT experience. His knowledge , expertise and friendliness will have me referring family and friends to him and your dealership. This wa purchase a GREAT experience. His knowledge , expertise and friendliness will have me referring family and friends to him and your dealership. This was the smoothest, most comfortable transaction that I have ever had. Sheehy should be proud to have someone like Chris on board. Chris has restored my faith in superior customer service! He thoroughly answered all of my questions and went above and beyond any other person that I have encountered in this business! Thank you Chris for all that you have done for me! It is greatly appreciated and I have already began handing out the business cards you provided me! More

I was only browsing at cars, not really intending to buy one just yet. I wanted to make an educated decision on buying something as important as a car. Then I met Henry Fox. Mr. Fox certainly educated me one just yet. I wanted to make an educated decision on buying something as important as a car. Then I met Henry Fox. Mr. Fox certainly educated me on all the different cars, and truly helped me pick out the one that was best suited to my needs. I felt as if he really cared about me, and that he wasn't out just looking to make a sale. I will absolutely steer all of my friends and co-workers to Lexus of Annapolis and tell them to talk to Mr. Fox. More

Chris met me at the door as I entered with a smile and warm greeting. The appointment started on time and he was prepared to show me what was discussed on the phone. The test drive was great and not rushe warm greeting. The appointment started on time and he was prepared to show me what was discussed on the phone. The test drive was great and not rushed. My questions were answered and documentation provided to answer the questions i had. I got the tour i wanted and saw the service area and met the staff there. Paperwork prepared promptly after i decided on the car i wanted. This was the best car buying experience i have had. More

Chris List is the best new car salesperson with whom I have ever worked. The Sheehy dealership was the best car buying experience of my life. Since I live in Washington, D.C., I had no intention of purc have ever worked. The Sheehy dealership was the best car buying experience of my life. Since I live in Washington, D.C., I had no intention of purchasing or leasing a car so far away from home in late March 2011. Chris List, the superior quality of the Lexus automobile, and the customer orientation of the dealership laid aside any concerns about distance from my home. Ten months after leasing my car, I am still highly satisfied with every aspect of this dealership. My friends who live in Annapolis speak very highly of the dealership in terms of its reputation and its outreach to the community. More