Sheehy Lexus of Annapolis

We were on the market for a new car, doing most of our early research on the internet. We decided to look at Lexus and emailed to make an appointment. Erin Harrahill was the sales representative assigned early research on the internet. We decided to look at Lexus and emailed to make an appointment. Erin Harrahill was the sales representative assigned to us. She was very pleasant and knowledgeable. Their customer service was excellent, even after we bought the car, following up to ask how we were enjoying the Lexus experience. Very high grades. They have converted us from BMW drivers to Lexus drivers because of their exceptional customer service. More

Henry Fox has delivered an unequalled level of personal service, valid insights and dedication to our customer relations as enjoyed over the past 7 years. service, valid insights and dedication to our customer relations as enjoyed over the past 7 years. More

I just wanted to uncover Sheehy's best kept secret and that is Erick Morris. Erick assisted me when I purchased my Lexus which was a little over a year ago. From then until now, his customer service and that is Erick Morris. Erick assisted me when I purchased my Lexus which was a little over a year ago. From then until now, his customer service and genuine concern for my satification has been flawless. He is a rare find. If you are in the market to purchase a vehicle, I highly recommend him and Sheehy Lexus of Annapolis!! More

I came in to Lexus of Annapolis on a very busy Saturday afternoon. I was promptly greeted By Henry Fox with a warm smile and a hand shake.I was informed that everyone was tied up.Henry told me he was just afternoon. I was promptly greeted By Henry Fox with a warm smile and a hand shake.I was informed that everyone was tied up.Henry told me he was just about to finish with the customers he was helping.He showed me the really plush waiting area.He suggested that I enjoy a massage in one of their massage chairs. It was just a few minutes,even before my massage was complete.Henry came to help.I had been to a couple of Lexus dealers before coming to Annapolis.Henry showed me all they do to recondition their cars.The car I bought was a much better value then the cars I viewed at the other dealers. More

came to look for a new Lexus and was greeted by Henry Fox who answered all my questions and provided the valuable information needed to make an educated decision on my new car purchase. It was a delight to g who answered all my questions and provided the valuable information needed to make an educated decision on my new car purchase. It was a delight to go thru the process with Henry guiding me all the way...I couldn't be happier with my experience and my brand new car...Great people great place...Thanks Henry for helping me thru this More

We recently purchased an SUV from Sheehy Lexus of Annapolis. It was our first time buying from them, but I can say with confidence that we're customers for life. Erick Morris, our Sales Associate, ma Annapolis. It was our first time buying from them, but I can say with confidence that we're customers for life. Erick Morris, our Sales Associate, made buying the car a pleasure. From the moment we told him what we were looking for, he made it his mission to provide outstanding customer service. He answered all of our questions with straight-forward information and never gave us the run-around. His friendly, no nonsense, direct approach put us at ease and by the time we drove the car away, we felt like we'd known him for years. Over the next few days, Erick followed up with us several times to ensure that everything was to our satisfaction. The entire Sheehy experience from start to finish was amazing. We were hesitant to bring our kids, but were glad we did. The playroom had a big screen TV, new toys, and even a tablet PC that kept my 7-year old entertained! The showroom was beautiful, the staff was helpful, and the price was better than we expected! If you're going to purchase a Lexus, I highly recommend driving past your local dealer and going to Sheehy Lexus of Annapolis. And ask for Erick! More

A Lexus is a high-end vehicle and I expect a high-end experience when I buy one. Sheehy Lexus and Dave Davies, the salesman, provided just that. I compared them with other Lexus dealers in the area and experience when I buy one. Sheehy Lexus and Dave Davies, the salesman, provided just that. I compared them with other Lexus dealers in the area and they stood out in terms of the showroom, the professionalism of the people and the total lack of typical car-dealer pressure ("What can I do to put you in that car today?") Their price was also competitive with the best "buyer's club" prices I could find. Whenever I go back for service, or a free car wash, I try to stop in and say hi to Dave (It seems like he's always there). More

All three reps that we dealt with could not be more friendly and knowlegeable of the product. Third time dealing with this location and what a secure feeling when you see the same people after four ye friendly and knowlegeable of the product. Third time dealing with this location and what a secure feeling when you see the same people after four years. They go out of their way to please. Even delivered the car to my home on a Friday evening. Just GREAT More

Sheehy of Annapolis is a first class shop. Dave Davies was very helpful and not too pushy along the way. He listened to my concerns and I felt comfortable as the customer. Chris in finance was also very was very helpful and not too pushy along the way. He listened to my concerns and I felt comfortable as the customer. Chris in finance was also very helpful in explaining my options and ensuring the best deal for me. Thank you sheehy team!! More

We just had a great car buying experience. We first found Sheey Lexus of Annapolis through AutoTrader.com. We were looking for a low mileage Certified Pre-Owned RX 350 and the report showed that they found Sheey Lexus of Annapolis through AutoTrader.com. We were looking for a low mileage Certified Pre-Owned RX 350 and the report showed that they had two that fit our needs. We were hesitant to work with a dealer 40 miles from home but after speaking to Cory and confirming that they had a selection of cars close to what we were looking for: a navigation system, room for a travel crate for our dachshund, heated seats for us and competitive pricing -- it seemed like it was worth a drive – just to take a look. Although we tried hard not to be swayed by the amenities of the well appointed showroom we were impressed that the pre-owned and new car buyers were welcomed in the same showroom. A visit to another showroom closer to home had us walking through the elaborate new car showroom to the less well-appointed pre-owned showroom. Which left us feeling as though we were less important to them. Our sales consultant Cory Stunkard was knowledgeable, personable and enthusiastic as he gave us a tour of the showroom and the car. Although Cory gave us a great deal of information we felt well-informed, not pressured . When we found out that they offer an amazing “pick up” service extended to clients living up to 3 hours from the dealership and free car washes it took the distance issue out of the equation! We really needed to think things through over night but made the 40-mile trip again the next day to buy our first Lexus. During the purchasing process Corry introduced us to the rest of team. Everyone, Doug King Sales Manager, Chris Powell, Finance Manager and Sean Englehard, Service Consultant all seemed genuinely committed to making our buying experience a satisfying one and ensuring us that our relatsionship was just beginning. We’d recommend Sheehy of Annapolis to anyone shopping for a new or preowned Lexus. Lori & Henning of Silver Spring, MD More