Sheehy Lexus of Annapolis
Annapolis, MD
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892 Reviews of Sheehy Lexus of Annapolis
I have recently purchased my third Lexus thru Sheehy Lexus of Annapolis. I guess there is a good reason for my continued patronage. The first two were bought with the help of Chris Powell, now Finance Lexus of Annapolis. I guess there is a good reason for my continued patronage. The first two were bought with the help of Chris Powell, now Finance Manager for Sheehy. The last one was purchased with the assistance of Shandrial Hudson. Chris and Shandy have been delightful to work with, paying attention to detail and easing the process. Shandy follows up thoroughly, assuring my continued satisfaction. Guess where I will buy my fourth Lexus? More
I have taken my car to Sheehy Lexus for Service for several years now. I always go to Ralph Velez. He always greets me with a smile, provides accurate information regarding any repairs and why they several years now. I always go to Ralph Velez. He always greets me with a smile, provides accurate information regarding any repairs and why they need to be done. If I need a loaner, he always has it ready for me. I come from Fredericskburg Va. for Service, and can't imagine going anywhere else. Karla Melgar More
I have only had my 2002 RX300 serviced at this dealership. I 'm so pleased with the service I received. I ask for Ralph every time and he is always available and happy to see me. He let's me kn dealership. I 'm so pleased with the service I received. I ask for Ralph every time and he is always available and happy to see me. He let's me know the staus of my car and expains it so that I even understand. The mechanics know my car very well. I trust them and I highly recommend them. More
If you are in the market for a Lexus I highly recommend Sheehy. I found my saleswoman Kelly List and her husband Chris to be extremely patient, knowledgeable and professional. I am a female buyer. Prior to Sheehy. I found my saleswoman Kelly List and her husband Chris to be extremely patient, knowledgeable and professional. I am a female buyer. Prior to visiting Sheehy I went to another local MD Lexus dealer. After 15 minutes in the place I walked out. On the advise of another female buyer I went to Sheehy and was not disappointed. My buying experience exceeded my expectations and I received a very competitive price. I would without hesitation send any friend or relative in the market for a Lexus to Kelly and the team at Sheehy. Their support didn't stop when I drove off the lot. They continue to support me as I learn how to use all of the technology in the car. Thank you Kelly and Chris. You two are the best!! More
Erick Morris is the epitome of what all new car sales representatives should strive for. Not only was he a total professional, he put me at ease and showed a sincere interest in meeting our family's tra representatives should strive for. Not only was he a total professional, he put me at ease and showed a sincere interest in meeting our family's transportation needs. He was so patient and willing to discuss all of my concerns. If you are in the market for a Lexus and want to experience the best - ask for Erik! More
We purchased our first Lexus RX eight years ago from Sheehy Lexus of Annapolis. The service given by them over those eight years has been exceptional. In fact, we moved to over a hundred miles away, y Sheehy Lexus of Annapolis. The service given by them over those eight years has been exceptional. In fact, we moved to over a hundred miles away, yet continued to have our SUV serviced in Annapolis at Sheehy Lexus. So, when we gave that vehicle to our daughter, we decided on another Lexus RX, this time a 2012 SUV. We know we will get the same great service from this dealership. To top it off, we were fortunate to have a very knowledgeable and honest sales person by the name of Kelly List. She was responsive, informative, was able to answer our many questions about the new version RX vs. our 2004 RX. Kelly's follow-up was also exceptional. We actually didn't even have to go to the showroom. In less than 24 hours from our first contact with her, she delivered our vehicle to us in another state. Furthermore, we decided to add some accessories, and she handled those transactions just as efficiently. So now we add our kudos to Kelly List, as well as Sheehy's excellent Service Department. More
We used their internet sales website to look at the inventory and ask for assistance. Chris List immediately followed up with us about our interest in a CT200 hybrid. He was very knowledgeable and answ inventory and ask for assistance. Chris List immediately followed up with us about our interest in a CT200 hybrid. He was very knowledgeable and answered our many questions about the hybrid technology. It really helped that he owned the vehicle and could answer questions from first hand experience. The sales process was also very simple. Chris had everything ready and prepared when we arrived, we just had to sign on the dotted line. I used their YouTube video to help setup homelink for our garage! More
The best experience we've had with a dealer, ever. Everyone was polite and most importantly we were not pressured into anything. Thanks Eric and Chris! The Wrights. Everyone was polite and most importantly we were not pressured into anything. Thanks Eric and Chris! The Wrights. More
Erick Morris was very knowledgeable on the Lexus CT. He keep us informed on the delivery of the CT. We had to wait due to the problems in Japan. Erick is always friendly and helpful. My wife and I would bu keep us informed on the delivery of the CT. We had to wait due to the problems in Japan. Erick is always friendly and helpful. My wife and I would buy another car from him. George Donhauser More
Mr. Paul LaRochelle, Gen. Mgr. Sheehy Lexus of Annapolis Mr. Paul LaRochelle, Gen. Mgr. Sheehy Lexus of Annapolis 121 Ferguson Road Annapolis, MD 21409 Dear Paul, Now that the dust has settled with Mr. Paul LaRochelle, Gen. Mgr. Sheehy Lexus of Annapolis 121 Ferguson Road Annapolis, MD 21409 Dear Paul, Now that the dust has settled with Pam’s accident and we have had a chance to drive the new Lexus ES350 for a month I wanted to write and just say “thanks” to you and your entire staff, particularly Barbara Hoban and Chris Powell for their sterling professionalism and assistance to us in what was a traumatic time. Without Barbara’s great help I am sure I would never even remotely understand the GPS! Thanks, Barbara! And Chris was very insightful in helping us to analyze the lease vs. purchase choice and other details of the final process. Of course the car is just terrific and we could not be more pleased. But as you well know much more goes into the purchase of a vehicle than simply driving it out the door. Thanks again to everyone for a truly terrific experience. The day of Pam’s accident did not begin to well, but the resolution could not have been any better. Having your wonderful dealership here in our great little “Navy” town is a huge benefit for all who live here! There are many advantages, top schools, great climate, a high class symphony & opera company, the beautiful Severn River and sailing . . . and I would surely add Sheehy Lexus of Annapolis to that list. Sincerely and thank you again, Paul. Peter & Pam Burrows More