Sheehy Lexus of Annapolis

Awesome dedicated group! The group at Sheehy Lexus was great! They worked hard to get the deal done and had the best price around! The staff is super friendly and made it feel The group at Sheehy Lexus was great! They worked hard to get the deal done and had the best price around! The staff is super friendly and made it feel more family like than your typical dealership! Highly recommend! More

Great Buying Experience . Johnny and the rest of the Sheehy Lexus Team were awesome!!! I am now a Sheehy person for life. Thanks!!! The car is great. . Johnny and the rest of the Sheehy Lexus Team were awesome!!! I am now a Sheehy person for life. Thanks!!! The car is great. More

Excellent Customer Service! My wife and I stopped by the Lexus dealership this morning on our way back from getting coffee. We've had several friends who have had positive experi My wife and I stopped by the Lexus dealership this morning on our way back from getting coffee. We've had several friends who have had positive experiences with Lexus and, specifically, the Sheehy dealership. Although we were just looking, I thought it was worth recognizing the exceptional service we received from Mr. Edward Jackson by writing a review on this site. Edward is exceptionally friendly and professional. In addition to his mastery of Lexus vehicles, he is also very knowledgable of other luxury makes and models and how their performance compares to various Lexus models. Mr. Edwards' customer service reflects well upon Sheehy and I would definitely recommend the dealership to friends and colleagues. More

Service IS the difference!!! First things first................Johnny Salinas knocked it out of the park!!! I have had good service from another local Lexus dealers but, without First things first................Johnny Salinas knocked it out of the park!!! I have had good service from another local Lexus dealers but, without a doubt this was the best car buying experience that I have ever had. Michele Mitchell Nordquis was very thorough in walking through the finance process and no "hard sell" tactics that you find at other dealerships........she is all Aces!! They didn't try to "sell" me a car, they assisted me in the purchase of my RX 350 F Sport. They were knowledgeable and very detailed with every aspect of the purchasing process. These PROFESSIONALS really know what customer service is all about. First impressions say a lot about people and organizations. Johnny and Michele made a great first impression with me (Even my brother who was just "along for the ride" was impressed with the service that he received) I am looking forward to experiencing the other service offerings that Sheehy Lexus has. This was my first Lexus purchase from Sheehy Annapolis and, as long as Johnny and Michele are there, I will definitely make this my first (and only) stop for future auto needs. I will without a doubt refer this dealership to my family and friends when they are considering their next auto purchase! When the time comes.......................I"LL BE BACK!!!!!!! More

Expediate Quality Service The service I received was great as well as the timing. Upon returning from an out of town trip there was a voice message waiting for me to return a c The service I received was great as well as the timing. Upon returning from an out of town trip there was a voice message waiting for me to return a call to Mr Salinas. After calling he asked if I could stop by the dealership which I did. As we sat down he told me the car outside the window in front of me was mine if I wanted it and he had all the paperwork ready for me to sign. He had worked out a great deal for me to walk away with a brand new CT200h with all the bells and whistles. I still get to save on gas and now have a luxury car I love. Thanks Johnny for making my experience with Sheehy of Annapolis effortless. More

Customer service Lexus of Annapolis is the place to go for the best customer service and especially Michele Mitchell Nordquist. She is the most hard working and commit Lexus of Annapolis is the place to go for the best customer service and especially Michele Mitchell Nordquist. She is the most hard working and committed young ladies that I have ever met. More

Ultimate simplicity This is our 3rd Lexus ES-350 lease from Sheehy Lexus of Annapolis and it came as a complete surprise. We were 3 years into a 4 year lease when I rece This is our 3rd Lexus ES-350 lease from Sheehy Lexus of Annapolis and it came as a complete surprise. We were 3 years into a 4 year lease when I received an email from Shandrial, just 'checking in to see if all was well....and feeling out whether we would consider trading our 2011 for a 2014 if the payments didn't change. WOW! How unexpected. Shandrial made the transition so easy. We live in Hagerstown, MD which, incredibly, is within the dealership's service area, meaning that we really never need to drive to Annapolis. When we need service, they send a driver with a new loaner vehicle, usually similar, swap cars and when service is completed, return it to our home. Shandrial delivered the vehicle, we signed all the necessary papers in the comfort of our home and she even paired our cellphones and garage door opener while here. She and Chris are fabulous to work with and they never disappoint. Kudos to Sheehy Lexus for creating such a positive attitude among their employees. Attitude starts at the top. Thank you Paul for the likes of Chris Powell and, especially, Shandrial Hudson. More

Chris Martin keeps me coming back! I am officially on my third vehicle with Sheehy Lexus of Annapolis and as long as Chris is there I will never leave. I have attempted to leave before I am officially on my third vehicle with Sheehy Lexus of Annapolis and as long as Chris is there I will never leave. I have attempted to leave before mainly just for a change in vehicle but Chris always patiently talks me through and helps me make the best decision for my family's needs. We are a hockey family so mileage and wear and tear is always a huge part of the decision making process for me. Most recently, I was completely stressed out about mileage and was considering my options. I called Chris and informed him of the situation and changes to my driving needs and within 6 hours and by the end of my evening, Chris had personally delivered my car, signed my papers and just like that, I was in my new vehicle and ready for another road trip. This type of no hassle experience will keep me coming back for years to come. Thanks again Chris and Sheehy for the wonderful service! More

"Seamless buying experience of our first Lexus" Shandrial made our purchase of a Lexus RX350 a most pleasant experience. She proved her commitment to service by showing up to meet us on her day off Shandrial made our purchase of a Lexus RX350 a most pleasant experience. She proved her commitment to service by showing up to meet us on her day off and walking around the lot in the rain to help us find a vehicle. She answered our questions and she gave us useful information about the product which helped us decide what to buy. A few days later I called her to say I had obtained financing and she met my wife and me at our office 90 minutes later with a very clean vehicle and all the paperwork. Keep in mind my office is about 100 miles from Sheehy Lexus. We couldn't be happier with our new car and the service we received from Shandriel. We highly recommend her. John and Robyn Z More

THE BEST CAR BUYING EXPERIENCE EVER We recently brought home our 4 th New Lexus from SHEEHY Lexus of Annapolis..... Each experience was better that the one before !!! The most amazing We recently brought home our 4 th New Lexus from SHEEHY Lexus of Annapolis..... Each experience was better that the one before !!! The most amazing caring people We have ever met !!! Chris Martin our salesmen, Doug King new car Manager, Michele Mitchell finance manager and Paul LaRochelle, they ALL treat us like family. ...It is always such a special relaxing and enjoyable experience every time !!! They are TOP on the Line. A total NORDSTROM experience. We love SHEEHY Lexus of Annapolis. Susan and Bob K More