Sheehy Lexus of Annapolis

As always, a great experience! This is my third purchase from Sheehy Lexus! Buying this 2015 RX350 was as good a car buying experience as you can find! Edward Jackson and Doug Kin This is my third purchase from Sheehy Lexus! Buying this 2015 RX350 was as good a car buying experience as you can find! Edward Jackson and Doug King went above and beyond to make the deal work and their level of professionalism and courtesy is just unmatched! Shandrial Hudson made the finance piece so easy to make this vehicle mine. I just can't say enough about this dealership - a cut above!! Many, many thanks for all they did - so appreciated!! More

What a pleasure! Almost as good as a pedicure! Today I spent a few hours with the fine folks at Lexus of Annapolis as they helped me to find my perfect car, which due to my age, will undoubtedly be Today I spent a few hours with the fine folks at Lexus of Annapolis as they helped me to find my perfect car, which due to my age, will undoubtedly be the LAST car I ever buy. From the first time I spoke with Chris Martin the previous day, I knew that I was in good hands. I had no sooner walked into the dealership today than I was greeted, and greeted, and then greeted by Chris, all within about 30 seconds. Chris had already selected a few cars for me to look at, but he seemingly knew that I would love the RED one! After a test drive, some talking, and sharing with Chris, it was off to see Michele Mitchell in Financing; she, too, was a delight and very knowledgeable. Finally, Chris set me up with Kevin Johnson for a tutorial on the technology of the Lexus; Chris said that they call him the Lexpert, and he truly was. I found the whole dealership to be exceptional in manner, customer service, and knowledge. I look forward to a long relationship with them because, after all, this is my LAST car that I will ever buy. Glad it is a good one - and RED!!! More

Outstanding service makes for A+++ experience!!! I appreciate so much the exceptional quality of service and customer relations from this dealership. Edward Jackson is delightful to work with -- he i I appreciate so much the exceptional quality of service and customer relations from this dealership. Edward Jackson is delightful to work with -- he is friendly and knowledgeable -- and makes the whole experience so easy. I have worked with him previously on a car lease and each time is better than the last. If you are in the market for a Lexus, this is the dealership to go to, even if you do not live locally. I am in Rehoboth Beach and they arrange for the car servicing and I don't have to drive there myself. So anywhere in the region you should consider Sheehy Lexus as they will take care of you. More

Great experience Sheehy Lexus was great to work with for our purchase. The sales staff was knowledgeable, friendly, and attentive to what we needed. They made the en Sheehy Lexus was great to work with for our purchase. The sales staff was knowledgeable, friendly, and attentive to what we needed. They made the entire process smooth, easy and comfortable. More

Great experience with Sheehy Lexus. Edward and Doug were very friendly and informative on the Lexus RX 350 we purchased. I would recommend this dealership to anyone who is looking at Le Edward and Doug were very friendly and informative on the Lexus RX 350 we purchased. I would recommend this dealership to anyone who is looking at Lexus automobiles. More

My best car buying experience ever! I previously purchased a new 2005 RX330 from Lindsay Lexus of Alexandria. It was my first Lexus and I loved the vehicle but hated their Service Depar I previously purchased a new 2005 RX330 from Lindsay Lexus of Alexandria. It was my first Lexus and I loved the vehicle but hated their Service Department. Because of that experience, I had decided I would never buy another Lexus. I began having my car serviced at Sheehy Lexus of Annapolis and it was a lucky day for me when I was introduced to Brandon Squibb. He epitomizes courtesy and professionalism and always goes above and beyond in terms of customer service and satisfaction, which are paramount to me. Personally, two of my biggest pet peeves in life are lack of customer service and a sense of entitlement so I found this to be a new and refreshing experience dealing with Brandon Squibb at Sheehy Lexus of Annapolis. On September 23, 2015, I was on Sheehy's website and saw a Certified Lexus 2013 RX350 for sale. I was scheduled to have my 2005 RX330 serviced on September 24, 2015 but instead I traded it on the 2013 RX350. I was introduced to Mike Bowen, who was friendly, courteous, professional, and extremely knowledgeable about all of the features on the vehicle (as cars had changed a lot since my last purchase). I appreciated Mike Bowen's low key, no pressure approach. He answered all of my questions (and I had many). I asked him to drive the vehicle during the test drive so that I could sit back and evaluate the vehicle. Next I met Shandrial Hudson who handled the financing of my purchase. She was friendly and professional and the financing was a quick and smooth process. I generally dread purchasing a new vehicle because I find it as enjoyable as a root canal but my positive dealings with Brandon Squibb as my Service Consultant made me consider purchasing a vehicle from Sheehy Lexus of Annapolis and I am fortunate that now, in addition to having a great Service Consultant to work with, I have a great Sales Consultant, Mike Bowen, and a great Finance Department with Shandrial Hudson and Michele Mitchell. It was a truly great experience and I am thankful to Sheehy Lexus of Annapolis and their wonderful team of employees for making this such a positive experience for me. More

Truly a Class Organization My wife and I were in the market for a quality used vehicle, and had been referred to Chris Martin at Sheehy by a friend. Chris was courteous, profess My wife and I were in the market for a quality used vehicle, and had been referred to Chris Martin at Sheehy by a friend. Chris was courteous, professional and knowledgeable throughout the process, and assisted us in making an informed choice between several vehicles we were considering. We also dealt with Pete Paul in the Service Department, who took the time to explain all aspects of the continuing service we could expect after our purchase, and his friendliness, knowledge and experience made a real impression on us. I will look no further when the time comes to buy my next car. More

Superb service! We've worked with many auto dealers in the past and Sheehy Lexus Annapolis is clearly the best, They go above and beyond what we expect of a good dea We've worked with many auto dealers in the past and Sheehy Lexus Annapolis is clearly the best, They go above and beyond what we expect of a good dealership. Knowledge of their product (as well as competitor products), attitude, courtesy and attention to detail are superb. What is most notable, is their fairness and genuine concern for the customer, not simply pushing the product. This dealership clearly wants lifetime customers and with the service they provide they will get and retain them. We'll be back! More

Excellent Experience!! I was in the market for a luxury vehicle and heard great things about this dealership and went to check it out. Their friendliness and attention to de I was in the market for a luxury vehicle and heard great things about this dealership and went to check it out. Their friendliness and attention to detail blew me away immediately. I worked with Mr Jackson and he went above and beyond to get me the exact vehicle that I wanted for a great deal. I worked with the Manager Doug King and Ms Hudson in finance and they all made my experience great and I would recommend getting a vehicle from them any time. They certainly have earned my business now and in the future!! More

Great experience. Would recommend Sheehy. Edward was great! The one thing I love about Sheehy and their staff is that don't forget you after you purchase your vehicle. I had a great experience working with Edw The one thing I love about Sheehy and their staff is that don't forget you after you purchase your vehicle. I had a great experience working with Edward Jackson when I purchased my car. I'm came in late that evening, but they where very patient with me even though it way past closing time for them. Every time I come in to have my car serviced I recieve that same level of service. If Mr. Jackson is around he always very pleasant and helpful. I would definetly come back for my next vehicle. Sharon Means More