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Shawnee Mission Ford

Shawnee, KS

4.1
160 Reviews

11501 Shawnee Mission Parkway

Shawnee, KS

66203

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160 Reviews of Shawnee Mission Ford

February 01, 2022

Mike Alzatar was a great sales rep. He was very knowledgeable and kind. He created a no pressure environment. He even included our kids in the car purchase. 10/10 would recommend him to anyone More

by Mortsolf.lauren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alzatar
January 23, 2022

2 hours for basic oil change that I get for free because I bought my car from them., I had a appointment, and I have never had this type of experience before today. All the other service techacame ou More

by Dodge challenger.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
He never said his name
January 08, 2022

Was absolutely impressed with our Sales representative Reggie Harrison. Mr. Harrison went above and beyond in helping me. I recommend anyone going to Shawnee Mission Ford to work with Reggie. It was a More

by John Delaney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Harrison
November 21, 2021

Bought a car 3 years ago and since then , Service department is unorganized with scheduling and parts, sales has no communication with each other. Can’t get a call back to save a life. Still contacti More

by jrayfit7
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
N/a
October 11, 2021

If there was a 0, I would give them a 0. Terrible service department, so bad-they eliminated majority of technicians; received inaccurate warranty information from finance manager, who was also elimi More

by kkr3180
Recommend Dealer
No
Employees Worked With
Mr. No Longer There
September 20, 2021

They worked hard to get me in a quality car at the payments I wanted. T brown wasa good customer liasson...Sony knows how to make a deal work. More

by Trickle11
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
T, Sony
August 29, 2021

Shout out to T.Brown and staff. My mother had a bad experience so I had a good one, reasoning for the 3/5 stars. T.Brown personally 5 stars so have to look at the contrary and later? Ha. More

by RamboThePoet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.Browm
August 27, 2021

Helped me get my 1st car in 2017 and now my next car in 8/2021. Great people, easy to work with and had no issues! More

by Tralyons77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiel Reid
August 26, 2021

Had a bad experience at SMF. Went in with an advertised price of a new Ford F150 and during the negotiations it went up $4k. After questioning the increase I was rushed to the financial person who had me s More

by Joe P.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kodi
August 18, 2021

Sleezy car salesmen! They lie and are shady. I purchase vehicles frequently and this was an awful experience. Go literally anywhere else. Save your time. More

by pohlmans
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kodi
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