Shawnee Mission Ford

From my own personal experience I appreciate the people that work there, they seem to do their best at taking care of their customers and that is so important in this buisness. that work there, they seem to do their best at taking care of their customers and that is so important in this buisness. More

They picked up my car, fixed it and brought it back, just like they said they would. like they said they would. More

Like the dealership, worked with Brooke and Derby and they were good to work with overall. Two things I didn’t like was that I dropped off my car at 10 am and the kept it overnight and didn’t pick it up they were good to work with overall. Two things I didn’t like was that I dropped off my car at 10 am and the kept it overnight and didn’t pick it up til noon next day. These Diagnostic fees are way too expensive and there are to many of them. One diagnostic charge per visit !!!!! More

Ford had gotten me right in for my scheduled appointment for an oil change and wheel alignment as they promised. for an oil change and wheel alignment as they promised. More

Very good service here - respectful and courteous in every way - not to mention fast service and pick up and delivery every way - not to mention fast service and pick up and delivery More

Yesterday’s Service Experience was excellent and am Happy with the value.What I paid for what I got. The service advisor David was excellent to work with. My truck’s total cost of ownership has been excellen with the value.What I paid for what I got. The service advisor David was excellent to work with. My truck’s total cost of ownership has been excellent. More

Great service and technicians were very helpful. Would recommend them for all services. Thank you. Would recommend them for all services. Thank you. More

Extremely helpful and courteous to me and my whole family at every step, even though we made them stay extra late and told them our whole life story. OB and Tony we're amazing! at every step, even though we made them stay extra late and told them our whole life story. OB and Tony we're amazing! More

Shawnee Mission Ford provided pickup and delivery service for me. I was very happy with the experience. All staff I talked with were great . I will be using this service next week. for me. I was very happy with the experience. All staff I talked with were great . I will be using this service next week. More

Derby always keeps us informed on the statis of our car and if additional service is needed. and if additional service is needed. More