Shawnee Mission Ford

Extremely helpful and courteous to me and my whole family at every step, even though we made them stay extra late and told them our whole life story. OB and Tony we're amazing! at every step, even though we made them stay extra late and told them our whole life story. OB and Tony we're amazing! More

Shawnee Mission Ford provided pickup and delivery service for me. I was very happy with the experience. All staff I talked with were great . I will be using this service next week. for me. I was very happy with the experience. All staff I talked with were great . I will be using this service next week. More

Derby always keeps us informed on the statis of our car and if additional service is needed. and if additional service is needed. More

These guys did a heckuva good job. Answered all our questions and made sure we got what we needed. Answered all our questions and made sure we got what we needed. More

Ford picked up my car from my home fixed it and brought it back that afternoon! it back that afternoon! More

The service department has always been helpful in my regular maintenance & today they were able to take care of my emergency repair when regular service shops turned me down. regular maintenance & today they were able to take care of my emergency repair when regular service shops turned me down. More

My car was ready same day in the afternoon Even though there was multiple major Items to be done though there was multiple major Items to be done More

When another dealer would not help us on a morning when our engine light came on, we drove about 20 miles to Shawnee Mission Ford which is our regular dealership. The service rep Anthony took care of us im our engine light came on, we drove about 20 miles to Shawnee Mission Ford which is our regular dealership. The service rep Anthony took care of us immediately, gave us a shuttle home, called within an hour with a diagnosis and an estimate. By 3 hours later we were called, the car was delivered and we were on our way to our first vacation in 5 years. We are so thankful for Shawnee Mission Ford! More

The process went very smoothly and our sales man and other staff were good to work with. other staff were good to work with. More

Elvis did an excellent job if keeping me informed. Check in and check out process was very smooth and he even went the extra mile and retrieved my car personally. Best expertise had at the dealershi Check in and check out process was very smooth and he even went the extra mile and retrieved my car personally. Best expertise had at the dealership in quite some time. More