Back

Shawnee Mission Ford

Shawnee, KS

4.0
155 Reviews

11501 Shawnee Mission Parkway

Shawnee, KS

66203

Directions

By Type

155 Reviews of Shawnee Mission Ford

August 14, 2024

The service department has always been helpful in my regular maintenance & today they were able to take care of my emergency repair when regular service shops turned me down. More

by kingrover57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke, Derby
Aug 14, 2024 -

Shawnee Mission Ford responded

We're glad to hear our service department at Shawnee Mission Ford could assist with your emergency repair and regular maintenance. Thanks for trusting us!

August 09, 2024

My car was ready same day in the afternoon Even though there was multiple major Items to be done More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derby Miller, David MacDonald, Anthony Rosen, Shane Varner, Will Enyard
Aug 09, 2024 -

Shawnee Mission Ford responded

James, thank you for the great review. We look forward to seeing you again at Shawnee Mission Ford!

July 16, 2024

When another dealer would not help us on a morning when our engine light came on, we drove about 20 miles to Shawnee Mission Ford which is our regular dealership. The service rep Anthony took care of us im More

by Dick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rosen
Jul 17, 2024 -

Shawnee Mission Ford responded

Thank you for sharing your experience! We're glad Anthony and the Shawnee Mission Ford team could assist promptly and get you back on track for your vacation. Safe travels, and enjoy your time off!

July 02, 2024

The process went very smoothly and our sales man and other staff were good to work with. More

by NA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Altazar
Jul 02, 2024 -

Shawnee Mission Ford responded

Thank you for this great review of Shawnee Mission Ford! Have a lovely day!

June 22, 2024

Elvis did an excellent job if keeping me informed. Check in and check out process was very smooth and he even went the extra mile and retrieved my car personally. Best expertise had at the dealershi More

by Aksudop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis
Jun 24, 2024 -

Shawnee Mission Ford responded

Thanks for sharing your experience! We're glad to hear Elvis provided excellent service and made the process smooth at Shawnee Mission Ford. We appreciate your feedback and look forward to serving you again!

June 13, 2024

Terrible service I had an appointment at 7 am, I arrived at 6:30 and left at 9:30 so they can give you an appointment if they do the opposite😡😡😡 More

by rbeth17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shane Varner, Will Enyard, Josh Cook
Jun 14, 2024 -

Shawnee Mission Ford responded

I'm sorry to hear about your long wait despite having an appointment. This is not the level of service we aim to provide and I apologize for any inconvenience caused. If you'd like to discuss this further or have any other concerns, please reach out. Thank you, David MacDonald - Service Manager - +1 (913) 374-1463

June 11, 2024

Mobile Service provided was quick and painless. I’ll definitely take advantage of this again. The technicians were very friendly and informative regarding addressing issues that need to be addresse More

by mharris3597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane Buckner, David MacDonald, Shane Varner
Jun 12, 2024 -

Shawnee Mission Ford responded

We're glad to hear you had a smooth experience with our Mobile Service at Shawnee Mission Ford! Thanks for the feedback and we look forward to assisting you again in the future.

June 06, 2024

This dealership is number one in my area. All are very pleasant and very helpful! Thanks everyone! More

by rs2ndacct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rosen, Shane Varner
Jun 06, 2024 -

Shawnee Mission Ford responded

Thank you for leaving Shawnee Mission Ford with your positive feedback!

June 04, 2024

Quick work and polite. I was pleased with the outcome and how my problem was handled. More

by Gray lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis
Jun 04, 2024 -

Shawnee Mission Ford responded

Thank you, Gray, for stopping by to leave Shawnee Mission Ford a wonderful review!

May 31, 2024

The installment of the new covering shroud under the engine compartment was fixed right at a reasonable price. More

by Dr Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie
May 31, 2024 -

Shawnee Mission Ford responded

We're glad to hear you were satisfied with the service and pricing at Shawnee Mission Ford. Thanks for sharing your experience!

2
...