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Shawnee Mission Ford

Shawnee, KS

4.1
160 Reviews
Call Dealership (913) 396-9473

11501 Shawnee Mission Parkway

Shawnee, KS

66203

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160 Reviews of Shawnee Mission Ford

June 13, 2024

Terrible service I had an appointment at 7 am, I arrived at 6:30 and left at 9:30 so they can give you an appointment if they do the opposite😡😡😡 More

by rbeth17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shane Varner, Will Enyard, Josh Cook
Report | Print
Jun 14, 2024 -

Shawnee Mission Ford responded

I'm sorry to hear about your long wait despite having an appointment. This is not the level of service we aim to provide and I apologize for any inconvenience caused. If you'd like to discuss this further or have any other concerns, please reach out. Thank you, David MacDonald - Service Manager - +1 (913) 374-1463

June 11, 2024

Mobile Service provided was quick and painless. I’ll definitely take advantage of this again. The technicians were very friendly and informative regarding addressing issues that need to be addresse More

by mharris3597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane Buckner, David MacDonald, Shane Varner
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Jun 12, 2024 -

Shawnee Mission Ford responded

We're glad to hear you had a smooth experience with our Mobile Service at Shawnee Mission Ford! Thanks for the feedback and we look forward to assisting you again in the future.

June 06, 2024

This dealership is number one in my area. All are very pleasant and very helpful! Thanks everyone! More

by rs2ndacct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rosen, Shane Varner
Report | Print
Jun 06, 2024 -

Shawnee Mission Ford responded

Thank you for leaving Shawnee Mission Ford with your positive feedback!

June 04, 2024

Quick work and polite. I was pleased with the outcome and how my problem was handled. More

by Gray lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis
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Jun 04, 2024 -

Shawnee Mission Ford responded

Thank you, Gray, for stopping by to leave Shawnee Mission Ford a wonderful review!

May 31, 2024

The installment of the new covering shroud under the engine compartment was fixed right at a reasonable price. More

by Dr Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie
Report | Print
May 31, 2024 -

Shawnee Mission Ford responded

We're glad to hear you were satisfied with the service and pricing at Shawnee Mission Ford. Thanks for sharing your experience!

May 18, 2024

Excellent service Elvis is great I took my 2008 ford f150 in for 2 new tires More

by wfoley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rosen
Report | Print
May 20, 2024 -

Shawnee Mission Ford responded

We are glad to hear that Elvis has taken excellent care of your 2008 Ford f150. Thanks for choosing Shawnee Mission Ford!

April 11, 2024

He got me in and out. Made my meeting on time. The cover under my car came off and they replaced the bolts and just charged me $19 for labor. Elvis takes good care of y More

by kimba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis. 10 stars, Anthony Rosen
Report | Print
Apr 11, 2024 -

Shawnee Mission Ford responded

We're glad to know that you had a swift and efficient experience with us at Shawnee Mission Ford! It's great to see Elvis was able to assist. Thanks for the review, we appreciate it!

April 10, 2024

They worked me in without an appointment. New battery. Glad I didn’t have to dig the old one out and install the new one. More

by dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rosen
Report | Print
Apr 11, 2024 -

Shawnee Mission Ford responded

Dean, we're glad to have been able to help you out with your battery situation at Shawnee Mission Ford. It's always our goal to make things easier for our customers!

March 27, 2024

Everyone at Shawne Mission Ford is always friendly and go out of there way to help with questions. The service was done in a timely way. More

by Shirleybybee39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rosen
Report | Print
Mar 28, 2024 -

Shawnee Mission Ford responded

Shirley, we're glad to know our team at Shawnee Mission Ford was able to assist you promptly and efficiently. Thanks for your positive feedback!

March 23, 2024

This was the best experience I have had there. My advisor Brooke was very easy to communicate with. She kept me informed with my car. More

by lbeard2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Seitz ( ten stars)
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Mar 25, 2024 -

Shawnee Mission Ford responded

We're delighted to know that you had a great experience with Brooke at Shawnee Mission Ford. Keeping our customers informed is one of our top priorities, so we appreciate your feedback!

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