Shawnee Mission Ford

I have taken my F150 into their service department for oil changes and misc. minor things since new. I have to admit they have always treated me right and have been fair on the prices. Fast turnaround on oil changes and misc. minor things since new. I have to admit they have always treated me right and have been fair on the prices. Fast turnaround on oil changes and they always act like they are watching out for my best interests. In 90,000 miles the only things I have had to do have been oil service, a fuel pump at 72k (covered under fabulous warranty-cost me $100 including a 120 mile tow) and I finally just replaced the Hancook tires at 85k. The truck still rides like new and has held up remarkably well. I would strongly recommend this dealer and their people. I would never brag about a car dealer, but these guys really are wonderful to deal woth. More

I've been taking my 2004 Ford Taurus there for service since I bought it and have been satisfied with the service. I took it there for repair this last week. I was told my catalytic covertors were clogg since I bought it and have been satisfied with the service. I took it there for repair this last week. I was told my catalytic covertors were clogged and it would be $2,000 or more to fix it. I gave them the go ahead to fix it and was told it was ready to pickup on Saturday. When I picked the car up and drove it, the car ran worse than it did when I left it there. I almost didn't make it home. I'm the kind of person when something isn't fixed properly or I'm disatisfied with the service, I don't complain. I JUST DON'T GO BACK EVER AGAIN. YOU'VE JUST LOST A GOOD CUSTOMER. Needles to say I traded the car in at another dealership (NOT A FORD). More