Shawnee Mission Ford

Misleading on pricing I inquired about a 2016 Ford Taurus that they listed for 22,000 after rebates. I been in contact with a salesman about the car and he confirmed that t I inquired about a 2016 Ford Taurus that they listed for 22,000 after rebates. I been in contact with a salesman about the car and he confirmed that the is priced at 22,000 and I could drive it of today. So I drive to the dealership and test drive the car and when we went inside to start the paperwork he suprised me. He stated that I might not qualify for comma which included Horseman membership farming Association others which total up to $6,000 in rebates which bringing the car up to $28,000. Then we're out looking at my car or give it an appraisal came back with a monthly figure of $578 for 72 months and asking me if I wanted to buy the car. Then asked me how did that sound I asked him how could they sell me a car without a praising mind and giving me a figure which included any pay off of my vehicle in that figure. I asked him since you said the total price of your car was $22,000 and you did not explain that I would not qualify for all the rebates how could you justify telling me that I didn't qualify for some rebates he said that was standard. At that time I left the dealership. This is the second time I went to a dealership who has done this and there's nothing on their website stating that it included these odd rebates of how they got to the final price which 99.9% of the people would not qualify for. I think this is false advertising on the dealerships part. More

Mike Alzatar--- review This is the fourth car we have bought from SMF and Mike Alzatar he's the best he and the finance dept. always go above and beyond. Great place to buy This is the fourth car we have bought from SMF and Mike Alzatar he's the best he and the finance dept. always go above and beyond. Great place to buy a car new or used . We will always go there More

Oil change I went in for oil change at 745 am , at 945 my cars oil change was not even started . I asked for my keys and we left. I had a service scheduled for I went in for oil change at 745 am , at 945 my cars oil change was not even started . I asked for my keys and we left. I had a service scheduled for my truck in a couple day , will be canceling that as well. HORRIBLE SERVICE !!!!!! More

Top notch We visited Shawnee Mission Ford to buy my Aunts car. I've had many experiences at other dealerships that I wasn't looking forward to this. A wonderful We visited Shawnee Mission Ford to buy my Aunts car. I've had many experiences at other dealerships that I wasn't looking forward to this. A wonderful afternoon spent making the purchase. Bea Wells took care of us, in a friendly yet professional way. She understood our needs. Bea and Jim made everything happen, I had a monthly $ amount, and Jim made that happen. Bea, was charming and friendly. I'd recommend her to purchase any vehicle. Julie in the credit department was quick and competent , super friendly as was the entire staff of Shawnee Mission Ford. More

Tim Ramsey---review Tim Ramsey was my salesman and he was excellent! Even though I work at SMF in the service department he went above and beyond to make sure everything Tim Ramsey was my salesman and he was excellent! Even though I work at SMF in the service department he went above and beyond to make sure everything went smoothly and made sure all the repairs and vehicle detail cleanup and worked with financing to get me a great loan rate on my new vehicle. I would recommend him to anyone I know or even a service customer I may not even really know personally. He's a great asset to the dealership! More

Tim Ramsey--review Tim Ramsey was my salesperson at Shawnee Mission Ford. He was the best dealer I have had. His knowledge of sales and cars is superb. He is a down t Tim Ramsey was my salesperson at Shawnee Mission Ford. He was the best dealer I have had. His knowledge of sales and cars is superb. He is a down to earth person and really wants the best for his customers. Very personable and detail orientated. He really went out of his way to get me a good deal on a new 2016 Ford Fiesta. I would highly recommend Tim for a salesperson. More

friendly dealership great place to buy a car when I showed up I was greated at the door it was a cold day and mike had the car I asked about already warmed up great great place to buy a car when I showed up I was greated at the door it was a cold day and mike had the car I asked about already warmed up great service More

Body Shop for a minor repair I received my truck back after a small repair in the back quarter panel. To complete the repair the had to disassemble the door. When doing this the i I received my truck back after a small repair in the back quarter panel. To complete the repair the had to disassemble the door. When doing this the interior of the door, where the door panel is removed, had to be removed to be painted. This is where there where scratch marks in the door from where the service tech had tried to pry the door off. Since the repair I have had it back to correct the rattle within the door. When this was brought to the service managers attention, Brad, he was quick to discredit my claims and said that this was not his problem. Very disappointing. I would not recommend the body shop. More

Service was qouted by email with one price I was qouted one price for the service i needed then charged doubled. What a rip off will never go back. Price was 70 plus tax qouted then charged 120 I was qouted one price for the service i needed then charged doubled. What a rip off will never go back. Price was 70 plus tax qouted then charged 120 plus tax More

Conner Hopkins I bought a new 2016 limited Ford explorer that had been used as fleet car. After buying it I had a few concerns that I wanted fixed. Conner never made I bought a new 2016 limited Ford explorer that had been used as fleet car. After buying it I had a few concerns that I wanted fixed. Conner never made me feel like I was bothering him. He went out of his way to help resolve my issue. Always being pleasant. I would recommend this dealership 100% to anyone that wants a good vehicle and a great experience with a dealer that truly cares if you are satisfied by your purchase. More