Shaker's Kia
Watertown, CT
488 Reviews of Shaker's Kia
Excellent Customer Service-Alex I was recommended Alex Graziano due to his customer service excellence in his skills and I am please to say he exceed my expectations. Really nice, I was recommended Alex Graziano due to his customer service excellence in his skills and I am please to say he exceed my expectations. Really nice, well educated. Answered all of my questions and guided me. He went above and beyond to make sure I was happy not only with my vehicle but I also felt comfortable with my budget. Alex made my first experience of purchasing a vehicle an excellent one. More
Wonderful customer service Alex was extremely helpful in getting me into a car! He even came in on his day off so I could get it! Wonderful and helpful staff at shakers Kia! Alex was extremely helpful in getting me into a car! He even came in on his day off so I could get it! Wonderful and helpful staff at shakers Kia! More
Alex Graziano This is my second time leasing a KIA with Alex and I couldn't be happier! Not only did he come through with getting me close to my price point, he mad This is my second time leasing a KIA with Alex and I couldn't be happier! Not only did he come through with getting me close to my price point, he made once again car shopping a pleasant experience. He is always professional and there for all your car shopping needs/ must haves. Most of all he makes sure your happy and if your not he goes above and beyond. Loved my Sorento so much and decided to go with the Sportage since I rarely used the 3rd row ..I am very happy, kids are happy and husband is too! So much so he's already planning on getting himself a KIA in a yr or 2. Thanks again Alex! My kids think my car is HOT 😁 More
This is why I hate when it's time for a new car I hate buying cars but buying here made me hate it even more. They are rude, ignorant and liars. I wouldn't send someone I didn't like here to buy a c I hate buying cars but buying here made me hate it even more. They are rude, ignorant and liars. I wouldn't send someone I didn't like here to buy a car. More
Great service as always ! This is the fourth vehicle I have purchased from Shakers . Adam was a great salesperson. Attentive and courteous , as always I had a great experience This is the fourth vehicle I have purchased from Shakers . Adam was a great salesperson. Attentive and courteous , as always I had a great experience purchasing my vehicle More
Kia purchase Our Kia was totaled in a rear ended accident. We went back to Kia because of our first experience with them. needless to say this experience was just Our Kia was totaled in a rear ended accident. We went back to Kia because of our first experience with them. needless to say this experience was just as great. The sales staff was exceptional and very understanding in us waiting for the insurance check. Rick was our sales associate and called us often to keep us informed. Couldn't be more pleased with our experience and our car. More
A good experience I had a very good experience with this dealership -- especially with Alex Graziano who was extremely helpful, courteous and knowledgeable. Alex worke I had a very good experience with this dealership -- especially with Alex Graziano who was extremely helpful, courteous and knowledgeable. Alex worked with us on price and options without making us feel pressured. Thanks Alex! More
Great Customer service Adam was very helpful with fulfilling my expectations. I was very happy with the way i was treated, i felt comfortable there, it was an overall good s Adam was very helpful with fulfilling my expectations. I was very happy with the way i was treated, i felt comfortable there, it was an overall good service. More
All About Adam This was our 4th car purchase from Shaker's. I have always been very pleased with the sales and service provided. Adam was knowledgeable, friendly, a This was our 4th car purchase from Shaker's. I have always been very pleased with the sales and service provided. Adam was knowledgeable, friendly, and courteous. Their vehicles are outstanding. Adam even helped paint a few "dings" in the driver door. I'm excited about my new (used) Sorento! More
Jeff to the rescue! We bought our 2015 optima her a few months ago and got a great deal on the "leftover". Had to bring in the car today for it's first oil change and muc We bought our 2015 optima her a few months ago and got a great deal on the "leftover". Had to bring in the car today for it's first oil change and much to my surprise service informed me that both filters needed to be replaced and that some rodent was building a nest in their! I immediately thought it must have occurred as a result of sitting on the lot for so long ( it was a 2015 we bought in Nov 2016). My service person did not necessarily agree. I thought it would have shown great customer service to replace them free of charge. She did not agree. The manager Jeff got involved and he said they would take care of it! Thanks so much Jeff! It would have been a terrible first visit to service if it had not been for you. Appreciate it! More