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Scranton GMC of Vernon

Vernon, CT

4.4
3,210 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 3,210 reviews

May 30, 2026

The work was under an extended warranty package, and it took a full week to get a water pump and hoses replaced. Quality work was done, but not really happy it took a week. Thanks, Scranton for quality wor More

by LAURA3224
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

Scranton GMC of Vernon responded

Laura, our goal is to make sure everyone who walks through the door leaves happy. We do apologize for the long wait and truly appreciate your patience. Thank you for choosing Scranton GMC of Vernon!

May 28, 2026

The last couple services I have needed they have made things very inconvenient for me. They seem to not have enough extra cars for loaning during service times. More

by alinicolelib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Zeidenberg
2.0
This rating includes all reviews, with more weight given to recent reviews.
Gareth Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

Scranton GMC of Vernon responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 26, 2026

The were helpful, very easy to work with, knowledgeable! He responded very quickly! And there was no haggling! More

by marybaer24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalen Stephenson
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2026 -

Scranton GMC of Vernon responded

It’s great to hear that Jalen made the purchase process smooth and responded so promptly. Thank you for choosing us for your Chevrolet purchase and enjoying a straightforward pricing process.

May 23, 2026

Everyone was very friendly and professional. They are willing to work with their customers to ensure they are satisfied with the entire car buying experience. More

by Ajdisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan McCann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyree Mack
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee , Dominick Salemi
May 25, 2026 -

Scranton GMC of Vernon responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Scranton GMC of Vernon .

May 22, 2026

Great job nice people delivery and pick up excellent that’s all I’ve got to say in the subject More

by HTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Krauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gareth Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026 -

Scranton GMC of Vernon responded

We’re delighted our team delivered excellent service on your Cadillac XT5 and made pickup and delivery seamless. Thank you for sharing your great experience and please let us know if we can assist again.

May 22, 2026

They changed my oil. Julianna was sweet and helpful. Julianna let me use her phone to call home. She always goes out of her way to be kind and helpful. More

by AGSHANE
Recommend Dealer
Yes
May 22, 2026 -

Scranton GMC of Vernon responded

We’re pleased to know our team provided you with a smooth oil change for your Cadillac XT5 and offered help when you needed to call home. We appreciate you recognizing the extra effort to make your visit comfortable.

May 20, 2026

I would work with Frank again hands down ! Master of his trade. I hope to stay out the shop- but if I have to come in again glad to have Frank in my corner More

by julianaricketts071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026 -

Scranton GMC of Vernon responded

We appreciate your kind words about Frank’s expertise. It’s great to hear you felt confident in your Buick service. We look forward to helping you again if needed.

May 20, 2026

I bought multiple vehicles from this dealership, you used to have good service writers, now all they care about is the bottom line. Frank preceded to lie to me with one price to get me into the dealership an More

by John Streiber
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Kern
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026 -

Scranton GMC of Vernon responded

Hello John, thank you for your business. I did not hear back from you so we could discuss in more detail and listen to the audio authorization, but I am availible to do so. As always, sometimes there can be a misunderstanding and I think that the audio would clear up the integrity issue that you feel you experienced. As a valued long term client of the dealership and as Frank is a respected long term member of the team we would like to continue to serve you as we have for as long into the future as we have in the past. I am available should you like to revisit the communication and we all hope to see you again in the future. Dominick Salemi General Manager

May 20, 2026

I love how this dealership operates. They offer themselves to your needs. They don’t pressure you into anything when it came to test driving a few vehicles very easy give them my license More

by jetmaster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyree Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee
May 20, 2026 -

Scranton GMC of Vernon responded

We appreciate you choosing GMC and are delighted the test drives felt pressure-free and the negotiation went smoothly. Tyree and our team are glad the lounge area kept your grandson comfortable during the paperwork. We look forward to helping you again whenever you’re ready for another vehicle.

May 18, 2026

Miranda was great, helped me find a great truck and was responsive and helpful throughout the purchase experience. More

by ZAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan McCann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Comarotti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Nielsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyree Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominick Salemi
May 19, 2026 -

Scranton GMC of Vernon responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Scranton GMC of Vernon !