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Scranton GMC of Vernon

Vernon, CT

4.5
3,254 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 3,254 reviews

September 21, 2026

It was not clear that I should pull into the bay, so I parked off to the side initially. However everyone in the office was friendly and my car was done quickly which was important to me due to another ur More

by Amy5583
Recommend Dealer
Yes
Sep 21, 2026 -

Scranton GMC of Vernon responded

Our service department apologizes for the initial confusion at check-in but is glad our staff made you feel welcome. Knowing your GMC Acadia was ready quickly for your urgent appointment means a lot to us.

September 20, 2026

Very knowledgeable and repairs were quickly done, thank you Nothing else to say at this time More

by isb4
Recommend Dealer
Yes
Sep 20, 2026 -

Scranton GMC of Vernon responded

Knowing our expertise and quick turnaround on your Cadillac XT5 repair met your expectations means a lot to our service team. Your positive remarks and five-star rating are greatly appreciated.

September 20, 2026

My tires were mounted and road force balanced and drive very nicely. New TPMS sensors were installed and all work correctly. Loaner vehicle for the day was great and my truck was done when promised. Just w More

by Emcveigh
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Zeidenberg
Sep 20, 2026 -

Scranton GMC of Vernon responded

Your Chevrolet Silverado 1500 received new tires, road-force balancing, and TPMS sensor installation, and a loaner kept you moving until it was ready on time. We regret not using the black wheel weights as discussed and understand how important that detail was to you. Your feedback means a lot to our service department.

September 19, 2026

Great communication, as always. Extremely clean environment and intelligent service advisors. I offered transportation, which was greatly appreciated and made the whole process supe More

by emschmidt76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Kern
Sep 19, 2026 -

Scranton GMC of Vernon responded

Your praise of our texting feature highlights how we aim for seamless communication. Knowing you appreciated our clean facility and knowledgeable advisors means a lot to our service team. Our service department is pleased we could provide transportation to simplify service on your Cadillac Escalade.

September 17, 2026

Great service team. Very professional in there duties and knowledge of services offered. Thanks for all the support in keeping by SUV running. More

by wbn57
Recommend Dealer
Yes
Employees Worked With
James Krause
Sep 18, 2026 -

Scranton GMC of Vernon responded

Hearing that our team’s expertise and professionalism kept your GMC Acadia running smoothly is rewarding. Thank you for the five-star rating and your kind words.

September 17, 2026

Great service team. Very professional in there duties and knowledge of services offered. Thanks for all the support in keeping by SUV running. More

by wbn57
Recommend Dealer
Yes
Employees Worked With
James Krause
Sep 18, 2026 -

Scranton GMC of Vernon responded

Hearing that our service team showed such expertise and professionalism means a lot to our service department. We’re glad the support we provided helped keep your GMC Acadia running smoothly.

September 16, 2026

Easy in and out. Appreciative for the shuttle service Great service, answered all question. Made the service easy More

by Harry.Craft
Recommend Dealer
Yes
Employees Worked With
James
Sep 17, 2026 -

Scranton GMC of Vernon responded

It’s great to hear the shuttle made your visit seamless and that our team was able to answer all your questions. Knowing you found the service on your Sierra 2500 easy means a lot to us.

September 07, 2026

They have taken care of all the issues I had with my new car. They were able to get me loaner cars which is appreciated as I have a very busy schedule that requires my car. More

by AMYMARIEN
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Kern
Sep 07, 2026 -

Scranton GMC of Vernon responded

We’re glad the service on your GMC Acadia went smoothly and that our loaner vehicles kept you moving. Knowing that the loaner cars fit your busy schedule means a lot to our service team.

September 05, 2026

Only 2nd time there. Great service staff. Was impressed that they had me meet with the actual person doing the work on my vehicle, so I could see for myself the problem More

by edp32552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Boudreau
Sep 24, 2026 -

Scranton GMC of Vernon responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 29, 2026

Excellent customer service. Everyone is knowledgeable and friendly. Highly recommend. They even offered me a ride to work after dropping off my vehicle. More

by TRAYC217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2026 -

Scranton GMC of Vernon responded

Knowing that our team’s friendly expertise and the ride to work after you dropped off your Cadillac XT5 helped you means a lot to us. Our team is pleased we could provide that ride and ensure your day went smoothly.