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Scranton GMC of Vernon

Vernon, CT

4.4
3,135 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 3,135 reviews

March 08, 2026

Rob treats his team and his customers with the upmost respect. Would never go anywhere except Scranton Motors for genuine GM service! More

by Emcveigh
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Zeidenberg
Mar 08, 2026 -

Scranton GMC of Vernon responded

We’re glad Robert’s respectfulness made your service visit positive. It’s rewarding to know your Chevrolet Silverado 1500 received genuine GM care. We look forward to helping you again.

March 08, 2026

They are friendly and efficient, but tends to be very expensive. They are very accommodating. More

by raymondkurker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2026 -

Scranton GMC of Vernon responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Scranton GMC of Vernon .

March 07, 2026

They had what I wanted at the price I liked, and were very easy to work with. I'm sure it helped that I wasn't trying to barter a lower price. The gentleman who detailed the truck did a fantastic job mak More

by lrh69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2026 -

Scranton GMC of Vernon responded

It's great to hear that we were able to help you out. Thank you for choosing Scranton GMC of Vernon !

March 07, 2026

Professional interactions. Easy to schedule service. Complimentary shuttle if arranged ahead of time. Quick communications during service appointments. Transparency. More

by chlobobrowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2026 -

Scranton GMC of Vernon responded

Thank you for noting how Billy and our team made scheduling service for your Cadillac XT5 simple and transparent. We’re pleased the shuttle and timely updates suited your needs. We look forward to assisting you again.

March 06, 2026

They did a great job on time just like they said they would we'll definitely use them again for service moving forward More

by DAVID@STAMBERGERHVAC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Krauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2026 -

Scranton GMC of Vernon responded

It’s great to know your Cadillac service was completed on schedule. We appreciate your trust and look forward to helping with your future maintenance.

March 02, 2026

This is my fourth vehicle from this dealership. I would highly recommend it to anyone who wants to purchase or lease a vehicle. More

by Highlanders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Comarotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2026 -

Scranton GMC of Vernon responded

It’s a pleasure to welcome you back for your fourth vehicle. Knowing you’d recommend us to anyone looking to purchase or lease means a lot. We look forward to assisting you with your next vehicle.

February 28, 2026

I found that everyone that I dealt with was very friendly and helpful. The dealership has been very accommodating and professional in every way. I would recommend them for all automotive needs. More

by joseph.spinelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Benard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Coles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Glidden
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Krauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2026 -

Scranton GMC of Vernon responded

It’s great our team was accommodating, friendly, and professional during your service on the GMC Savana 2500. We’re pleased the work met your expectations. Your recommendation means a lot and we look forward to serving your automotive needs again.

February 26, 2026

The service was not a good experience, 18 days without a good no updates had to call in was hung up on repeatedly.no loaner car rental car$600 , a bill I did not expect to pay. Previous service departments More

by TBLESSED28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Krauss
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Scranton GMC of Vernon responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Mar 10, 2026 -

Scranton GMC of Vernon responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 26, 2026

Went there to get a tire sensor replaced they completed the job also oil change and a brake fluid flush and a can of fuel cleaner everything was done correctly More

by kevwht57
Recommend Dealer
Yes
Employees Worked With
Frank Kern
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Kern
Feb 28, 2026 -

Scranton GMC of Vernon responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Scranton GMC of Vernon .

February 23, 2026

After making an appointment the week before, for oil, filter change and tire rotation. 2- 1/4 hours to drive car out of garage seems excessive. Also, another 1- 1/2 hours to drive through traffic, round More

by JPWATERHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

Scranton GMC of Vernon responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

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