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Scranton GMC of Vernon

Vernon, CT

4.4
3,227 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 3,227 reviews

August 16, 2026

It was easy to schedule an appointment and my car was serviced quickly and the staff was friendly and attentive. More

by MPOTAMIANOS87
Recommend Dealer
Yes
Employees Worked With
Gareth Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gareth Jones
Aug 16, 2026 -

Scranton GMC of Vernon responded

Knowing that scheduling an appointment felt easy means a lot to our service department. Our team is pleased we could service your Cadillac LYRIQ promptly. Thank you for your kind words about our friendly, attentive staff and for the five-star rating.

August 12, 2026

Scranton Motors and Tiree my salesman were exceptional. They never pushed me in one direction or another. They spent countless hours with me while I test drove different vehicles. I finally settled on the More

by ctprocess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyree Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Scranton GMC of Vernon responded

Spending time guiding you through those test drives without pressure reflects how we approach sales. We’re delighted your Cadillac Escalade purchase left you so satisfied and that Rob, Doug, James, and Tyree made the process smooth. Hearing you feel confident recommending our dealership means a great deal to us.

August 10, 2026

I brought my truck in for an oil change they didn't bother to erase codes that keep showing up and didn't bother to fill anything vlije window wash etc not impressed More

by FARFROMUSEN
Recommend Dealer
No
Employees Worked With
Frank Kern
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Kern
Aug 14, 2026 -

Scranton GMC of Vernon responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 10, 2026

Service Department is always amazing. Gareth was easy to work with and communicated everything along the way. I will always recommend Scranton for car purchase and service dept. The probl More

by jeravery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gareth Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2026 -

Scranton GMC of Vernon responded

Knowing that our service department continues to impress and that Gareth kept you informed throughout the repair is truly rewarding. We’re pleased we could diagnose and fix the issue on your Chevrolet Silverado 1500 promptly. Your willingness to recommend our dealership and service department means a great deal to us.

August 08, 2026

Fixed what I needed but broke other parts and burned my seat. Did not tell me. More

by donnamfoye
Recommend Dealer
No
Employees Worked With
James Krause
Aug 13, 2026 -

Scranton GMC of Vernon responded

Donna, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

August 06, 2026

When you pull in to service you are welcome and meet and talk a Services person they know who you are and assistance is outstanding. More

by Jim C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Krauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2026 -

Scranton GMC of Vernon responded

Our service team enjoyed welcoming you when you pulled in for service on your Cadillac XT4. Hearing that you felt recognized and received outstanding assistance means a lot to us.

August 03, 2026

Angelo was very helpful. Went to buy a truck he was great . Everyone else was a little not so interested in why I was walking around. Also felt rushed. Angelo took the edge o More

by joemtundra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelo Banning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2026 -

Scranton GMC of Vernon responded

Thank you, Joe, for your kind words for Angelo, and for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Scranton GMC of Vernon are glad to have you as a customer.

August 03, 2026

They charged me over $40 for miscellaneous charge or better term shop charge for a $380 bill oil change rotate tires air cleaner. I considered that $40 a departing gift I will never return to Scranton m More

by Alexgrier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gareth Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2026 -

Scranton GMC of Vernon responded

Alex, we're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. If you don't mind, please reach out to us; we would love to address your concerns. Thank you for your time, and hopefully, we can get to the bottom of this.

August 02, 2026

The customer service was excellent. They worked on my problem until it was solved and the issue was repaired. I'd definitely come back again. More

by timlucas
Recommend Dealer
Yes
Employees Worked With
Gareth Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gareth Jones
Aug 02, 2026 -

Scranton GMC of Vernon responded

It’s great to know our service on your GMC Sierra 2500 met your expectations. Gareth and our team are glad we could resolve the issue for you. We look forward to helping you again.

July 26, 2026

The service was very good. It was the first time I had my truck in since I bought it. Everyone was very professional and the mechanic made sure my truck was fixed and ready for More

by jcshiz53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Krauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gareth Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2026 -

Scranton GMC of Vernon responded

Thank you for choosing us for your GMC’s first service. We’re pleased our team provided professional care and that your truck was ready when you needed it. We appreciate your trust and look forward to helping you again.

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