Sansone Hyundai

Have been dealing with Sansone for the past 15 years. All my cars have been Hyundi. Love the product and their service, All my cars have been Hyundi. Love the product and their service, More

Brand new car broke down in less than 30 days. I tried to use the roadside assistance and they were unable yo assist. I had to pay to get my own car towed. It took hours for someone to tell me I h I tried to use the roadside assistance and they were unable yo assist. I had to pay to get my own car towed. It took hours for someone to tell me I had to pay for my own tow into sanson automall. I was given a broken loaner first time around. The loner wouldn't go into park! To top it off my registration for my new car was done completely wrong. I use to get two car at a time from these people every three years or less for the past 12 years. Never again. More

Worst customer I've ever experienced with Hyundai! !!!! First and last time I will ever go to that service station again!!!! Very very disappointed!! !!!! First and last time I will ever go to that service station again!!!! Very very disappointed!! More

I was very disappointed in the overcharged of labor that was done in the amount of time that the car was with them call constantly called to discuss it with a supervisor even with the tech I also left messa was done in the amount of time that the car was with them call constantly called to discuss it with a supervisor even with the tech I also left messages no return calls I feel that they overcharged. For this dealership not to return any calls it lets me know that they are guilty please beware of this dealership in regards to getting maintenance done and labor. I do understand times are hard but to price gouge is horrible and shows no integrity at all More

Without a doubt this has got to be the worst Hyundai service center in New Jersey. I had a Saturday appointment to get a thermostat replaced but was told, after i got there, that the mechanic who does service center in New Jersey. I had a Saturday appointment to get a thermostat replaced but was told, after i got there, that the mechanic who does that type of work doesn't work on Saturdays. So they scheduled me for Wednesday at 8am. Got there at 8am and was told the job would take a couple of hours so i left after dropping the car off. They kept my car there until 3pm without touching it or having the courtesy to give me a update, The job wasnt finished until 5pm - absolutely unacceptable! More

A $73 oil change is a rip off. I scheduled an oil change. Went to the dealership day of appointment. Asked for oil change and filtered. A Protex Protection Kit (not asked for or me I scheduled an oil change. Went to the dealership day of appointment. Asked for oil change and filtered. A Protex Protection Kit (not asked for or mentioned verbally to me) was added to bill. $73 for an oil change is ridiculous. More

The service I received was absolutely horrible. Worst experience ever. Will never go back for service. Worst experience ever. Will never go back for service. More