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Sansone Hyundai

Avenel, NJ

3.9
1,013 Reviews

92 U.S. 1

Avenel, NJ

07001

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1,013 Reviews of Sansone Hyundai

April 29, 2026

Great customer service all around. I will always go back for my vehicles and refer them to friends and family!! More

by mariavalente613
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Chung, Ray Azarcon
April 28, 2026

The service was good. I just got an oil change done. I’m looking forward to bringing my vehicle in for maintenance and other things More

by Smallquentin7
Recommend Dealer
Yes
Employees Worked With
Employees not listed
April 27, 2026

Always professional. Easy to get appointment. Fix it right the first time. Will go back More

by galajoanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patick J Ehrhart, Terry Chung, Bernadette Cahir, Shannie McNiell, Luis Martins, Don Bender
April 23, 2026

This was a horrible first time experience at this dealership. I took our car in for service to fix several recalls from Hyundai. We had made an appointment so they knew that we were coming and had ou More

by staceymossthompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn't work with Patrick, but I worked with Luke., Patick J Ehrhart
Apr 30, 2026 -

Sansone Hyundai responded

Thank you for sharing your feedback. We’re very sorry to hear about the frustration and inconvenience you experienced during your recall appointment, especially after traveling a significant distance to visit our service center. Recall repairs are part‑specific and often require verification by VIN before parts can be ordered, which in some cases prevents same‑day completion. That said, we understand your concern about the time spent waiting and regret that expectations were not clearly communicated during your visit. We appreciate you taking the time to bring these concerns to our attention, as feedback helps us identify opportunities to improve the customer experience. If you would like to discuss this matter further, we encourage you to contact our Customer Care Manager, AnnaLisa Bautista at lbautista@sansoneauto.com, directly so it can be addressed privately.

April 17, 2026

Outstanding Customer Service by Yahaira. Higly recommend it this Dealer service in Woodbridge town!, NJ. More

by xiolibeth.lopeztoledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yahaira, Luis Martins
April 15, 2026

Staff was extremely helpful and patient. Joseph was very accommodating and willing to work with us to find the best fit for me. More

by Marcus Myers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph
April 11, 2026

I recommend Spencer, Bruno, and Eric at Sansone for all your automotive needs. Sansone has been my dealer future several years. I will not go to another dealer but Sansone. More

by cedriccdavis527
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer and Bruno, Eric Bennett
April 09, 2026

Friendly, Helpful, Knowledgeable, and caring staff ! Fast service ! Staff explained work done on my vehicle ! Waiting room clean ! More

by ajldp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Bender
April 09, 2026

It was good experience. Yohaines was clearly explaining things. Felt very much welcomed and well informed. More

by thomzgunam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohaines in Service
April 06, 2026

ISAIAH NAJJAR and his cronies stole the tires from my car. Went in for an oil change and my tires were taken. (STOLEN) More

by lorettapetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armando Arroyo, Luis Martins, Eric Bennett
Apr 09, 2026 -

Sansone Hyundai responded

The allegations made in this review are inaccurate. Our service area is monitored by video, which shows no tires were removed or tampered with during this visit, and the matter has been referred to local law enforcement for review. We take claims of this nature very seriously and stand by the professionalism and integrity of our team.

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