Sansone Hyundai
Avenel, NJ
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1,013 Reviews of Sansone Hyundai
The service was good. I just got an oil change done. I’m looking forward to bringing my vehicle in for maintenance and other things I just got an oil change done. I’m looking forward to bringing my vehicle in for maintenance and other things More
Always professional. Easy to get appointment. Fix it right the first time. Will go back Easy to get appointment. Fix it right the first time. Will go back More
This was a horrible first time experience at this dealership. I took our car in for service to fix several recalls from Hyundai. We had made an appointment so they knew that we were coming and had ou dealership. I took our car in for service to fix several recalls from Hyundai. We had made an appointment so they knew that we were coming and had our Vin number and knew what recalls they were fixing that day. Disappointment took all day as it was over an hour away. They had the car for over three hours when we asked for an update. At which point they gave us a video of them walking around the car playing music. We went to the front desk to find out what the video was for and they said They did a multi point inspection and found four system failures. These failures included A repair estimate of over $1000 for a diagnostic charge an air cabin filter, replacement and HVAC Service and fuel injection cleaning.. We declined the unnecessary maintenance services at this time as it we had already been there all day. Less than an hour later, they walked us out to our car And then told us they were unable to do the recalls as they would need to order parts per VIN number and would let us know when they came in. I am not sure why we sat there all day for a recall appointment to not have a recalls addressed. Complete waste of time and definitely will not be returning. This is handled very badly with terrible customer service and no one seemed to know what was going on. Waste of time And horrible representation for Hyundai. More
I recommend Spencer, Bruno, and Eric at Sansone for all your automotive needs. Sansone has been my dealer future several years. I will not go to another dealer but Sansone. your automotive needs. Sansone has been my dealer future several years. I will not go to another dealer but Sansone. More



