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Russ Darrow Metro Mazda

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.3
1,226 Reviews
Mazda of Milwaukee is your premier destination for new and pre-owned Mazda vehicles. Whether you're searching for a stylish and efficient Mazda3, a sporty MX-5 Miata, or a versatile CX-5 SUV, we have a wide selection to suit your needs. Our dedicated team is committed to delivering exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle on our lot is thoroughly inspected for quality and reliability, ensuring you drive away with confidence. Visit Mazda of Milwaukee today for an unbeatable selection, competitive pricing, and top-tier service!
Contact Dealership

11330 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 1,226 reviews

May 26, 2026

Everyone was super friendly and helpful even after the purchase. It didn’t feel like they just wanted our money. More

by ELLIED
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Zoesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

Russ Darrow Metro Mazda responded

Thank you for sharing that our team stayed friendly and supportive even after your purchase. We’re glad you never felt pressured during the process. We look forward to assisting you with your Mazda again. Jalen Moore jalen.moore@russdarrow.com

May 23, 2026

I've been working with Bruce at Russ Darrow for many years now and I trust him implicitly. More

by NCF
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Carrick
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May 23, 2026 -

Russ Darrow Metro Mazda responded

We appreciate your loyalty and the trust you have in Bruce over the years. We’re pleased he could handle the service on your Mazda CX-50. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

May 20, 2026

Great service as usual. Friendly staff. Prompt service with video provided of the word done More

by Js
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2026 -

Russ Darrow Metro Mazda responded

We appreciate your continued trust in Mazda service. It’s rewarding to hear our friendly team delivered prompt care and that the video overview kept you informed. We look forward to assisting with your next service. Jalen Moore jalen.moore@russdarrow.com

May 18, 2026

They work hard to give me upfront pricing The online application process was easy Could have used more insight into vehicle and the application. Also would have like input on payment due date More

by JEANOTT
Recommend Dealer
Yes
Employees Worked With
Tim Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Scott
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May 19, 2026 -

Russ Darrow Metro Mazda responded

Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

May 15, 2026

I’ve always driven Mazda cars and I’ve been coming to Russ Darrow for years. I just got my third new Mazda from this dealership- two CX-5s before this and now a sporty CX-30. As usual they worked with me More

by heyneville
Recommend Dealer
Yes
Employees Worked With
Gwen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2026 -

Russ Darrow Metro Mazda responded

Thank you for your continued loyalty and congratulations on your new Mazda CX-30. We’re glad Gwen and our team could help you secure the deal you wanted. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

May 12, 2026

Dealership was quick and efficient in working on my car, was happy with the outcome. Very friendly staff More

by ALEJALVA42699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2026 -

Russ Darrow Metro Mazda responded

Thank you for noting how efficient our service team was with your Mazda CX-30. We’re glad you were pleased with the results and found our staff welcoming. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

May 12, 2026

Great fast friendly extremely patient did not make me feel rushed to make a decision More

by TASIABLAH
Recommend Dealer
Yes
Employees Worked With
Alejandro Noyola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken
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May 12, 2026 -

Russ Darrow Metro Mazda responded

We’re pleased our team provided fast, friendly, and patient service without any rush. Thank you for choosing Mazda, and enjoy the drive. Jalen Moore jalen.moore@russdarrow.com

May 11, 2026

Very friendly service, and repairs were completed within the estimated time frame, including a recall update. We will definitely be returning customers! More

by ARODEMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
LANDON HILL
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2026 -

Russ Darrow Metro Mazda responded

It’s great to hear our team provided friendly service and completed your Mazda3 repairs and recall update on time. We appreciate your trust and look forward to welcoming you back. Jalen Moore jalen.moore@russdarrow.com

May 11, 2026

Great experience on my visit - communication was great throughout my anppointment and they finished the work promptly. More

by SEFFS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2026 -

Russ Darrow Metro Mazda responded

We’re glad communication during your service appointment was clear and that we completed work on your Mazda CX-5 promptly. We appreciate your five-star rating and thank you for trusting us with your Mazda. Jalen Moore jalen.moore@russdarrow.com

May 10, 2026

I have been a customer since 2019 when I purchased my vehicle. I have been a satisfied customer! Thank you for treating me well thank I can continue to return for the services I needed! More

by ponnieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe DeRose
2.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Perez-Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
LANDON HILL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirsten Jones
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May 10, 2026 -

Russ Darrow Metro Mazda responded

Thank you for your loyalty since 2019 and for trusting us with your Mazda CX-5 service needs. We’re glad to have earned your satisfaction and look forward to helping you again soon. Jalen Moore jalen.moore@russdarrow.com

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