Back

Russ Darrow Metro Mazda

Milwaukee, WI

4.3
1,287 Reviews
Mazda of Milwaukee is your premier destination for new and pre-owned Mazda vehicles. Whether you're searching for a stylish and efficient Mazda3, a sporty MX-5 Miata, or a versatile CX-5 SUV, we have a wide selection to suit your needs. Our dedicated team is committed to delivering exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle on our lot is thoroughly inspected for quality and reliability, ensuring you drive away with confidence. Visit Mazda of Milwaukee today for an unbeatable selection, competitive pricing, and top-tier service!
Contact Dealership

11330 W Metro Auto Mall

Milwaukee, WI

53224

Directions

By Type

Showing 1,287 reviews

September 01, 2026

We walked in and were greeted warmly. Tim was candid with us and worked on getting us a fair price on our vehicle. He helped us see the vehicle for ourselves, and explained the specificat More

by garduno2012
Recommend Dealer
Yes
Employees Worked With
Tim Scott
Sep 01, 2026 -

Russ Darrow Metro Mazda responded

Our service team enjoyed providing a warm welcome and walking you through your Mazda CX-70’s specifications and pricing. Knowing that our transparent approach made your visit straightforward means a great deal to us. Dean Saidai dean.saidai@russdarrow.com

August 31, 2026

Always professional and respectful. Great advisors and technicians. Appreciate the quick availability and fair competitive pricing. More

by lagosselin4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe DeRose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Russ Darrow Metro Mazda responded

Knowing you found our team professional and courteous means a lot to us. We’re glad our advisors and technicians could deliver prompt service and competitive pricing for your Mazda CX-9. Thank you for choosing our service department. Dean Saidai dean.saidai@russdarrow.com

August 30, 2026

Not happy. Took way too long to get a response. Dropped the car off at 9, never heard anything until I inquired around 130 when I was told you were just startin More

by jyusko505
Recommend Dealer
No
Employees Worked With
Victor Perez-Gonzales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Perez-Gonzales
Aug 30, 2026 -

jyusko505 responded

August 28 appointment made matters worse. After having to call to see if a part was in I showed up for an appointment to have it installed. When I made the appointment I was assured the car would be ready by 2; when I got to the dealer I was told it wouldn’t be ready until possibly closing. I had other appointments and could not wait. When I made another appointment, I was told no guarantees about when the car would be ready. The appointment doesn’t get my car worked on—it’s just an appointment to check in. What?? Let’s set some realistic expectations. An appointment to have my car repaired at a certain time should mean that the car is taken care of relatively close to the agreed time. Please call

August 18, 2026

Tim is a great salesman. Enjoy working with him. He wAs helpful and listened to my needs More

by smcolwell1216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2026 -

Russ Darrow Metro Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dean Saidai dean.saidai@russdarrow.com

August 17, 2026

If at all possible go anywhere else. My car was in the shop for multiple months with little to no communication. Years ago I had to lemon out a car and this experience was much much wo More

by mosermp29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Perez-Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2026 -

Russ Darrow Metro Mazda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Dean Saidai dean.saidai@russdarrow.com

August 15, 2026

Excellent service and courteous Oil change was done in timely manner Movie of undercarriage is nice to have More

by Wielandscott23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Perez-Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2026 -

Russ Darrow Metro Mazda responded

Your mention of the undercarriage video highlights how transparency guides our service. It’s rewarding to know your Mazda CX-5’s oil change was handled courteously and efficiently. Jalen Moore jalen.moore@russdarrow.com

August 12, 2026

They always do a great job. Pricing is fair the staff is great! I’ll keep going back. More

by dd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe DeRose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Perez-Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
LANDON HILL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Russ Darrow Metro Mazda responded

Knowing that our pricing felt fair and our team treated you well means a lot to our service department. We appreciate your loyalty and look forward to caring for your Mazda3 again. Jalen Moore jalen.moore@russdarrow.com

August 09, 2026

Took my car in for an oil change check in was easy, they ask me if I wanted a car wash that I agreed to,took about thirty minutes total More

by tjkluck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Perez-Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2026 -

Russ Darrow Metro Mazda responded

Knowing the check-in process was simple and that the oil change and wash wrapped up in about thirty minutes is rewarding. Victor and our service team are pleased we could complete your Mazda CX-50’s oil change and car wash so efficiently. Jalen Moore jalen.moore@russdarrow.com

August 09, 2026

Jammal was great! Really easy to work with and so nice! This was my second time buying a car with Noah in finance too- overall very nice and easy people to work with! More

by JENNIPHUR26
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Perez-Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMMAL DEPASS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gwen Moore
Aug 10, 2026 -

Russ Darrow Metro Mazda responded

Jenni, Thanks for sharing about your experience with Russ Darrow Metro Mazda. Jammal and our team appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

August 09, 2026

My go to dealership every time. Good service friendly staff clean environment. Service was fast and easy. More

by Abby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Perez-Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2026 -

Russ Darrow Metro Mazda responded

Knowing you consider us your go to dealership and find our service fast and easy is truly rewarding. We look forward to serving you and your Mazda CX-5 again. Jalen Moore jalen.moore@russdarrow.com

1
...