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Russ Darrow Metro Chrysler Dodge Jeep RAM
Milwaukee, WI
919 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 919 reviews
March 08, 2026
Answered all my questions. Give me a great deal.I didn't have to bargain with em.Explained everything very well.That's why I buy from russ darrow Give me a great deal.I didn't have to bargain with em.Explained everything very well.That's why I buy from russ darrow More
by robinecole
Verified CustomerEmployees Worked With
Anthony.
March 05, 2026
Good Very good, service went great. Reid and Dontario should be paid more Good experience Reid and Dontario should be paid more Good experience More
by nathanmclean
March 05, 2026
The service was good, and helpful. The employees were helpful as well. I would recommend friends to them The employees were helpful as well. I would recommend friends to them More
by ericlemons71
Employees Worked With
February 27, 2026
He did an excellent job doing my oil change and letting me know that I need some windshield wipers. Thank you! me know that I need some windshield wipers. Thank you! More
by CALUDETTEMWILLIAMS
Employees Worked With
February 26, 2026
I'm always at ease when I have to visit the dealer, they have taken good care of me, It was a Jeep recall and the estimate from ordering the parts to have them installed was about 5 weeks, and 5 weeks and 2 have taken good care of me, It was a Jeep recall and the estimate from ordering the parts to have them installed was about 5 weeks, and 5 weeks and 2 days I had my Jeep back, I was giving a rental during that time. They keep the communication channels open and answered any and all questions I had. More
by SAMMYBOY34
Employees Worked With
Kris.
February 24, 2026
The experience was positive. I received prompt service, and the customer support was excellent. ?? I received prompt service, and the customer support was excellent. ?? More
by ROBERTWALKERA
February 21, 2026
Quick and easy. Answered all my questions. Made the process quick. Great overall purchasing experience Answered all my questions. Made the process quick. Great overall purchasing experience More
by SHYDEMBA
February 19, 2026
My whole process went well at first I was unsure but Julian was able to help ease my decision by helping me get everything into one and being able to walk away with a brand new vehicle. Julian was able to help ease my decision by helping me get everything into one and being able to walk away with a brand new vehicle. More
by WHITNEYQUARLES88
