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Russ Darrow Metro Chrysler Dodge Jeep RAM
Milwaukee, WI
1,011 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,011 reviews
October 18, 2026
Awesome. . very professional Service very professional and respectful Perfect service.. would bring my vehicle back . very professional Service very professional and respectful Perfect service.. would bring my vehicle back More
by Barber,d19
Verified CustomerEmployees Worked With
Don't remember he was excellent
October 17, 2026
Everyone I encountered on the phone and in person was very helpful and sympathetic to my plight. The speed in which they obtained my replacement tire was outstanding, as well as the rapid service for ins very helpful and sympathetic to my plight. The speed in which they obtained my replacement tire was outstanding, as well as the rapid service for installation and balancing. A 5 star experience!!! More
by LMRN50
Employees Worked With
Other Employees :
My sales associate Julian and a very nice young lady in service, with blond hair. I'm sorry I'm not sure of her name? Maybe Isabelle??
August 20, 2026
Trust is very important to me and I trust this dealership and Jermaine has always been helpful and Jermaine has always been helpful More
by cleanmycreditup
Employees Worked With
August 16, 2026
The staff at Russ Darrow Metro Chrysler Dodge Jeep Ram was amazing! Everyone was attentive and courteous. A very welcoming place, I did not feel out of place like other dealerships have made me feel in t was amazing! Everyone was attentive and courteous. A very welcoming place, I did not feel out of place like other dealerships have made me feel in the past. 10/10 recommend!!! More
by Sandy_rat
August 14, 2026
10 he is a great salesman, very reliable and funny, he knows what he is doing knows what he is doing More
by JUAMHMORBEN27
