Julian Barnes
Julian Barnes at Russ Darrow Metro Chrysler Dodge Jeep RAM

Julian Barnes

Sales Consultant

Russ Darrow Metro Chrysler Dodge Jeep RAM

10901 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
23 Reviews

Dealership Experience

6 yrs, 7 mos

Industry Experience

6 yrs, 7 mos

4.9

23 Reviews

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23 Reviews of Julian Barnes

October 17, 2026

Dealership Rating
Employee Rating

Everyone I encountered on the phone and in person was very helpful and sympathetic to my plight. The speed in which they obtained my replacement tire was outstanding, as well as the rapid service for ins More

by LMRN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: My sales associate Julian and a very nice young lady in service, with blond hair. I'm sorry I'm not sure of her name? Maybe Isabelle??

Oct 18, 2026

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Your note about how quickly we handled your Chrysler Pacifica’s tire replacement and balancing highlights our team’s commitment to both efficiency and caring support. Hearing that everyone you spoke with was sympathetic to your situation means a lot to us. Your five-star rating is greatly appreciated. Justin Hanna justin.hanna@russdarrow.com

May 01, 2026

Dealership Rating
Employee Rating

Can't say much. I knew the car. You guys had it & it was a great price. More

by UND5537
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shannon Pankratz

May 01, 2026

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for choosing us for your new Jeep Grand Cherokee L. We’re happy our availability and pricing matched what you were looking for. If you have any questions, Shannon is here to help. Justin Hanna justin.hanna@russdarrow.com

April 15, 2026

Dealership Rating
Employee Rating

Julian was polite and very respectful. He was also knowledgeable about the vehicles in stock in comparison to what I wanted. Lastly, he suggested a vehicle that had half the miles, more fe More

by LADY30RUDE
Recommend Dealer
Yes

Other Employees Tagged: Julian Barnes

Apr 16, 2026

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

It’s fantastic to hear Julian provided respectful and knowledgeable guidance during your visit. We’re pleased he found a used Ford with fewer miles, extra features, and a fair price that suited your needs. Thank you for sharing your experience; enjoy many great drives ahead! Justin Hanna justin.hanna@russdarrow.com

April 06, 2026

Dealership Rating
Employee Rating

Very friendly, very attentive and super smooth transaction! Everything went very well and I'm loving my new ride More

by justbowles
Recommend Dealer
Yes

Other Employees Tagged: Julian Barnes

Apr 06, 2026

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

We’re thrilled to hear our team was friendly, attentive, and made the process smooth. It’s great that everything went well and you’re enjoying your new Jeep Wrangler. Julian will be pleased to know you had such a positive experience. Justin Hanna justin.hanna@russdarrow.com

February 19, 2026

Dealership Rating
Employee Rating

My whole process went well at first I was unsure but Julian was able to help ease my decision by helping me get everything into one and being able to walk away with a brand new vehicle. More

by WHITNEYQUARLES88
Recommend Dealer
Yes

Other Employees Tagged: Julian Barnes

Feb 19, 2026

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

We’re delighted Julian made everything seamless and helped you confidently drive home in your new Jeep Compass. Congratulations on your purchase and enjoy your Compass for all the adventures ahead. Justin Hanna justin.hanna@russdarrow.com

February 14, 2026

Dealership Rating
Employee Rating

I had a great experience with the service department. Kris didn't great job. I have had poor experiences recently with other service departments, Kris was able to put me at ease and get the job fixed ri More

by Danthawk
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kristian Heinrich, Shane Bode , Clayton Duckworth

Feb 14, 2026

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with our service department. We’re glad our team put you at ease and resolved the issue correctly on the first visit. We appreciate your trust and look forward to assisting you in the future. Justin Hanna justin.hanna@russdarrow.com

November 17, 2025

Dealership Rating
Employee Rating

I had to take my Jeep home on an almost empty gas tank and had to go to the service area to have them put more air in my tires. They were supposed to be at 36 psi and they left them at 33 psi More

by BOOKKEEPER3
Recommend Dealer
No

Other Employees Tagged: Julian Barnes

Nov 20, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Justin Hanna justin.hanna@russdarrow.com

October 26, 2025

Dealership Rating
Employee Rating

As a repeat customer, I’m so pleased with this purchase because from the beginning, AJ developed a connection that helped him find my vehicle, price and trust. Then with Clayton’s support they closed the More

by adamzfish3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, Kristian Heinrich , Clayton Duckworth, Adrian Ellis

Oct 26, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thanks for your feedback on your recent visit to Russ Darrow Metro Chrysler Dodge Jeep RAM. It's great to hear that we were able to assist you and that you had such a positive experience. Justin Hanna justin.hanna@russdarrow.com

May 13, 2025

Dealership Rating
Employee Rating

Salesman Julie Barnes was very knowledgeable and explained everything and the sales manager. Justin was just as good very friendly would recommend them to anybody. More

by TRUCKING1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin pucs sales manager five stars

May 13, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you so much for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM! Please let us know if we can be of any more assistance. Tyler Headdy tyler.headdy@russdarrow.com

March 15, 2025

Dealership Rating
Employee Rating

Julian was my sales rep. I couldn’t have asked for such a nicer person. More

by DYNETTE.KING
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 17, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

It's great to hear that Julian was able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM! Tyler Headdy tyler.headdy@russdarrow.com

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