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Shannon Pankratz
Shannon Pankratz
Finance Manager
Russ Darrow Metro Chrysler Dodge Jeep RAM
10901 W Metro Auto Mall
Milwaukee, WI 53224
10 Reviews
Dealership Experience
1 yr, 1 mo
Industry Experience
10 yrs, 11 mos
10 Reviews
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10 Reviews of Shannon Pankratz
July 18, 2026
Paul was amazing to work with! He was able to get me out of my older vehicle lease into a new one same day and helped me find the truck with all of my “wish list”. He was able to get me out of my older vehicle lease into a new one same day and helped me find the truck with all of my “wish list”. More
by CYRENACOLLEEN
Verified CustomerOther Employees Tagged: Kristian Heinrich, Paul Sorin
July 03, 2026
We were greeted right away by the front desk attendant and Tiffany was available to sit down with us. She was able to get a vehicle for us to test drive quickly and stayed with us and kept us informed eve and Tiffany was available to sit down with us. She was able to get a vehicle for us to test drive quickly and stayed with us and kept us informed every step of the way. She was helpful and kind. More
by HLip
Other Employees Tagged: Tiffany Howard
May 30, 2026
Great dealership for sales, service, and excellent customer service and pricing from my salesperson Joe. So good we purchased 2 vehicles in the last 45 days. customer service and pricing from my salesperson Joe. So good we purchased 2 vehicles in the last 45 days. More
by SBODE0
Other Employees Tagged: Joe Hall
May 01, 2026
Can't say much. I knew the car. You guys had it & it was a great price. I knew the car. You guys had it & it was a great price. More
by UND5537
Other Employees Tagged: Julian Barnes
April 09, 2026
Great customer service. Kevante was very professional and worked very hard to meet my needs. Kevante was very professional and worked very hard to meet my needs. More
by latanya.lee92
Other Employees Tagged: Kevante Hamilton
January 03, 2026
Very helpful and they listened to what I wanted and made sure I was comfortable with my choice. sure I was comfortable with my choice. More
by shayrockette38
Other Employees Tagged: Michael Reichert
December 10, 2025
Very good all around experience both sales, service, finance. Comfortable surroundings and I love the duck! finance. Comfortable surroundings and I love the duck! More
by JAKABRIEL2000
Other Employees Tagged: Clayton Duckworth , Adrian Ellis
December 09, 2025
Buying our first Jeep was a great experience. The staff was incredibly friendly, helpful, and made the whole process smooth. AJ was committed to ensuring I got everything I wanted in our new vehi The staff was incredibly friendly, helpful, and made the whole process smooth. AJ was committed to ensuring I got everything I wanted in our new vehicle. Clayton and Shannon were also professional and accommodating. Highly recommend this dealership! More
by whitterskelly7
Other Employees Tagged: Clayton Duckworth , Adrian Ellis
October 24, 2025
They work very well with their costumes and fine ways to make everything go smoothly and good make everything go smoothly and good More
by Ronsomreginald65
Other Employees Tagged: Jermaine Heard , Jonas
October 11, 2025
First of all, let’s start with the customer service……It was amazing! Ask for a salesman by the name of Troy. We bought a van for our business and they did a great job on standing behind their work. Everyth was amazing! Ask for a salesman by the name of Troy. We bought a van for our business and they did a great job on standing behind their work. Everything was great. The van runs good and we are very happy. 414 Video Spotlight would like to say thank you!!! We would love to interview you guys on our television show that been on air for 13 years on channel 24. Hope to see you again soon, thank you for your service! More
by 414 Video Spotlight
Other Employees Tagged: Clayton Duckworth , Troy
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