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Dontario Palmer
Dontario Palmer at Russ Darrow Metro Chrysler Dodge Jeep RAM

Dontario Palmer

Service Advisor

Russ Darrow Metro Chrysler Dodge Jeep RAM

10901 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
6 Reviews
4.8

6 Reviews

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6 Reviews of Dontario Palmer

June 26, 2026

Dealership Rating
Employee Rating

Its always good The customer service is always good, and informative and helpful. Satisfied customer More

by Jeromeperkins
Recommend Dealer
Yes

Other Employees Tagged: Dontario Palmer

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Jun 26, 2026

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Consistently providing informative and helpful customer service is what we aim for, so it’s rewarding to know we met your expectations. We’re pleased your Jeep Grand Cherokee service went smoothly. We appreciate your feedback and look forward to assisting you again. Justin Hanna justin.hanna@russdarrow.com

May 17, 2026

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Employee Rating

Service was done in appropriate manner and time. Clean restroom. Will come again and tell other people’s. More

by robinson5423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 18, 2026

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Justin Hanna justin.hanna@russdarrow.com

May 06, 2026

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Employee Rating

I I Joined Russ Darrow Several Years ago. They do an Excellent Job The Service Team is Professional and Awesome!! Much Appreciated More

by McNair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, Kristian Heinrich, Michael Reichert, ROB JARECKI, MICHAEL RINNER

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May 06, 2026

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

We’re thrilled to hear Jermaine and our service team have been professional and dependable during your Ram 1500’s care. We appreciate your continued trust over the years. Let us know whenever you need us again. Justin Hanna justin.hanna@russdarrow.com

March 21, 2026

Dealership Rating
Employee Rating

It took more time to get in for an appointment than I would prefer. Oil change went fine. Still waiting for resolution of potential high voltage battery issue. More

by JAMES.POMES
Recommend Dealer
Yes

Other Employees Tagged: Dontario Palmer

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Mar 22, 2026

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

James, we're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Justin Hanna justin.hanna@russdarrow.com

March 15, 2026

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Employee Rating

Great service well recommended, always willing to listen and help in every aspect, will not hesitate to keep going More

by Mindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, Kristian Heinrich, Michael Reichert, ROB JARECKI, MICHAEL RINNER

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Mar 15, 2026

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for recommending our service team. Jermaine and our technicians were glad to listen and assist with every aspect of your Jeep Wrangler service. We look forward to supporting you again. Justin Hanna justin.hanna@russdarrow.com

March 05, 2026

Dealership Rating
Employee Rating

Good Very good, service went great. Reid and Dontario should be paid more Good experience More

by nathanmclean
Recommend Dealer
Yes

Other Employees Tagged: Dontario Palmer

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Mar 05, 2026

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for the five-star rating and for trusting us with your Dodge Durango service. We’re glad Dontario made a positive impact on your visit. We look forward to helping you again. Justin Hanna justin.hanna@russdarrow.com

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