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Russ Darrow Metro Chrysler Dodge Jeep RAM
Milwaukee, WI
730 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 730 reviews
January 23, 2025
Adrian is great! He was kind and knowledgeable. He explained everything in detail and answered all of our questions. He was kind and knowledgeable. He explained everything in detail and answered all of our questions. More
by KAYONNA.CARR
Verified CustomerEmployees Worked With
January 21, 2025
Megan, took care of a problem I had with my doors on my Jeep Sahara. I let it drag on for a few months. she was always courteous and said bring it in anytime. She never made me feel. It was a problem that Jeep Sahara. I let it drag on for a few months. she was always courteous and said bring it in anytime. She never made me feel. It was a problem that I created. In the service department took care of it expeditiously. Very satisfied with them. More
by ROBOJOE1972
January 20, 2025
This fearless hip is fabulous every time I have went they seem to always get me in and out with great customer service. seem to always get me in and out with great customer service. More
by LANETTECZYSZ
January 19, 2025
Thanks so muck for nice jobs I’m really appreciate your job I hope to back anytime if I need any maintenance for my car job I hope to back anytime if I need any maintenance for my car More
by adamyagoub006
January 18, 2025
Really took care of us. In dire need of new tires and absolutely gave us the best possible deal. Couldn’t be happier! Thank you Megan! In dire need of new tires and absolutely gave us the best possible deal. Couldn’t be happier! Thank you Megan! More
by SWEDEHUNT
Employees Worked With
January 18, 2025
They are very helpful with diagnosis and quick with repairs. Much better than the last jeep dealership i took vehicle to repairs. Much better than the last jeep dealership i took vehicle to More
by sgtericdwurth
January 18, 2025
Julian helped me so much with my new ride & financing! I really appreciated them both taking their time to find the perfect vehicle for me and my son! Julian is very informative and knows a lot about the I really appreciated them both taking their time to find the perfect vehicle for me and my son! Julian is very informative and knows a lot about the industry made sure to get me a deal I could afford and still blew me away with my finance set up with Zivorad because he saved me so much on my car note! You all are for sure assets to Russ Darrow! Thanks a bunch More
by DIAMOND J
January 17, 2025
The service tech was professional, courteous, prompt, and accurate pretty much everything you’d want. accurate pretty much everything you’d want. More
by Germanhamm
Employees Worked With
January 17, 2025
I came to your location for the first time my car needed a service on a recall. I asked if I could also get an oil change! I was quoted an amount and I asked if they’re offering any discount. I mentioned th a service on a recall. I asked if I could also get an oil change! I was quoted an amount and I asked if they’re offering any discount. I mentioned that Russ Darrow Chevrolet gives me a $10 discount and if they would honor it, I was told no. I called your Franklin Jeep location and I was told yes they will honor it. Sadly I was disappointed and felt my business wasn’t desired at your dealership. More
by ccarl2
January 15, 2025
I was please with the services had no I deal that 2021 battery would no good. Purchased the truck 2022. The job was done ina timely manner. Thank battery would no good. Purchased the truck 2022. The job was done ina timely manner. Thank More
by cmhenderson123
