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Russ Darrow Metro Mazda

Milwaukee, WI

4.4
882 Reviews
Mazda of Milwaukee is your premier destination for new and pre-owned Mazda vehicles. Whether you're searching for a stylish and efficient Mazda3, a sporty MX-5 Miata, or a versatile CX-5 SUV, we have a wide selection to suit your needs. Our dedicated team is committed to delivering exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle on our lot is thoroughly inspected for quality and reliability, ensuring you drive away with confidence. Visit Mazda of Milwaukee today for an unbeatable selection, competitive pricing, and top-tier service!
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11330 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 882 reviews

April 01, 2025

This is the best dealership I have ever bought a car from! The staff is amazing and always go above and beyond!!! This was second experience here and it was even better than the first!!!! hands down the More

by Betsy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Bintzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod Winklepleck
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Great service department. Personable staff and knowledgeable technicians! Very thorough when checking my vehicle. Great communication! More

by SROB440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontario Palmer
Apr 01, 2025 -

Russ Darrow Metro Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Mazda, we look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

March 29, 2025

took over an hour for an oil change and tire rotation. Most likely overbooked service that day however the time taken without communication was not the best. More

by Joe Seaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Russ Darrow Metro Mazda responded

Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

March 29, 2025

Fantastic dealership in terms of service - Bruce is amazing, wish I could say the same about sales - lost my keys trick! More

by MARK.BARRATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Russ Darrow Metro Mazda responded

Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

March 29, 2025

No attention to detail. I was told my car was done for almost 30 minutes before they got me from waiting lounge. Also very bad car wash and car smelled of cigarettes. Not ex More

by NoNoNo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t really care who it was.
March 28, 2025

Every time i went i had Great customer service. the dealers made sure they did everything nicely. I would most definitely recommend. More

by SHAQUOIAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirsten Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Russ Darrow Metro Mazda responded

Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

March 27, 2025

Worked with Alejandro and Stan. Communication was great. It's been 1 week and have received follow up calls from the both of them to address any concerns or questions. More

by NATALIEZM4
Recommend Dealer
Yes
Employees Worked With
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Mudd
Mar 27, 2025 -

Russ Darrow Metro Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jalen Moore jalen.moore@russdarrow.com

March 27, 2025

I had a really great experience, great service, and great job communicating what my vehicle needed. More

by LATIA0203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Russ Darrow Metro Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jalen Moore jalen.moore@russdarrow.com

March 24, 2025

I’m absolutely enjoying coming to get my vehicle service there. Bruce is always a pleasant person. He’s always helpful. Will take care of you and I’ve never been disappointed since I’ve been bringing my ve More

by HELENYOHANNES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Russ Darrow Metro Mazda responded

Thank you, Helen, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Bruce here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

March 24, 2025

It may have taken longer than my wife and I wanted but overall everyone was nice and it was a good experience. More

by CHURCHILLETHAN6
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Carrick
Mar 25, 2025 -

Russ Darrow Metro Mazda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

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