Russ Darrow Honda - Service Center

It’s clean, staff is hospitable, the mechanic I’ve had is knowledgeable and explains issues with my vehicle. knowledgeable and explains issues with my vehicle. More

Their prices are ridiculous and the staff need to be more understanding. I was charged over $300 to take out a screw. understanding. I was charged over $300 to take out a screw. More

I drive an old car don't bring me a service price as high as for a newer car. Be creative and helpful with alter alternatives please as for a newer car. Be creative and helpful with alter alternatives please More

Got me in on a Sunday afternoon for rear brake issue, reviewed all costs ahead of time, and had me out by close time. Excellent service! reviewed all costs ahead of time, and had me out by close time. Excellent service! More

I truly appreciate Jon and team's great sense of high touch customer service! Amazing! touch customer service! Amazing! More

Only problem is that I left a note on the front seat asking that headlight and seat position controls NOT be touched. Appears that note was ignored. This is irritating. If the service tech must adjust t asking that headlight and seat position controls NOT be touched. Appears that note was ignored. This is irritating. If the service tech must adjust these controls, they should at least put them back the way they found them. More

The staff is very helpful and takes great care of my Honda CR V e saw ch time. Honda CR V e saw ch time. More

The people seem friendly, but the efficiency is garbage. I've been in for a simple oil change and it ended up taking two hours. I know for a fact that it only takes 10 minutes for an oil change. On another I've been in for a simple oil change and it ended up taking two hours. I know for a fact that it only takes 10 minutes for an oil change. On another occasion, I had my car in for an oil change and a transmission fluid change and was quoted 3.5 hours. It took a total of 5 hours to complete. When I asked why it took so long, I was told there was only one technican working for ALL the cars. However, I knew this was a lie because I had counted a total of 3 technicians that day walking around. The amount of time it takes to do simple tasks is completely inefficient and unacceptable. Not only that, but they said that I had to pay a $50 "garage fee" that was non-negotiable. I'm sorry, but it does NOT cost $50 to recycle or dispose of parts, especially a few bottles of oil or liquid. Long story short......don't trust a dealership for quality work. They are too expensive and take too long to do anything! More

This is my place. .You get first class treatment from start to finish!!! My only place for my 2017 Honda Fit .You get first class treatment from start to finish!!! My only place for my 2017 Honda Fit More

Very quick service! I’ll be back when I need Honda service! Thank you much! I’ll be back when I need Honda service! Thank you much! More