Russ Darrow Honda - Service Center

I love Chris! He always takes such good care of me and my car and I love seeing him every time I have to get anything done, whether routine maintenance or recall w He always takes such good care of me and my car and I love seeing him every time I have to get anything done, whether routine maintenance or recall work! More

friendly great staff attentative to my issue. nice environment. took the time to resolve the problem. nice environment. took the time to resolve the problem. More

Amazing and exceptional service! Chris my service advisor, was fantastic and kept me up to date every step of the way! Chris my service advisor, was fantastic and kept me up to date every step of the way! More

Helpful, efficient, friendly, attentive, delightful , prompt You have a winner here! She is a keeper. prompt You have a winner here! She is a keeper. More

Knowledgeable, reliable, quick. Worth the money. Loved the video detailing what needs to be fixed as well as the end result. Worth the money. Loved the video detailing what needs to be fixed as well as the end result. More

Great timely service. I had to cancel once because I had RSV. Easy peasy! Thanks. I had to cancel once because I had RSV. Easy peasy! Thanks. More

Very friendly and knowledgeable staff. Process was efficient and I was confident that my car was in capable, caring hands. Process was efficient and I was confident that my car was in capable, caring hands. More

I have no bad words for this dealership. You guys always do right by me! I love it here lol You guys always do right by me! I love it here lol More

Chris is the best service rep I've ever worked with at any dealership. He is always there for me and I always ask for him and I always will as long as he works there. any dealership. He is always there for me and I always ask for him and I always will as long as he works there. More

I needed a shifter column light bulb replaced and had tried to replace it on my own, but the bulb kept falling out of the socket when I attempted to reseat the bulb and socket where they belonged. I brou tried to replace it on my own, but the bulb kept falling out of the socket when I attempted to reseat the bulb and socket where they belonged. I brought it into Russ Darrow to see if the could do succeed where I couldn't. Wouldn't you know it, they didn't have the. correct bulb in their parts inventory. They had to order the bulb and I had to come back the next day to have it installed. The mechanic said he'd do his best to get it done, but it was in a very tight spot which took a contortionist with long thin fingers to reach. Shame on Honda for making what should be a simple lightbulb change into a ridiculously difficult repair for the owner. More