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Russ Darrow Honda - Service Center

Milwaukee, WI

4.7
529 Reviews

529 Reviews of Russ Darrow Honda - Service Center

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January 21, 2025

Customer Service was supreme,, Love being a Honda buyer at Russ Darrow Honda,, Yazen was excellent More

by ALEUSAUGUST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazen Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Breuer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Gresbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Very convenient hours. Great customer service. No surprises. Love Sunday hours for service Never had an issue in the 7 years I have taken my car to them. More

by CJH 1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Clean facility helpful service tech. Plus I was able to get my battery checked without an appointment More

by Chris Young
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Maddie was a great help. We have been there many times before, and Maddie has always been helpful. Would highly recommend her to others if there was an option button. We have More

by anthonyheu90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AL COBB
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Maddie met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

January 20, 2025

Friendly at the service department, they’re always quick, efficient & done well. Since purchasing my vehicle, this is the only dealership I take it to! More

by AYKX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Russ Darrow Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

January 20, 2025

Great service A plus would use again. Fast, professional give them five stars every time More

by Jhansen305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lesia Matthis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alondra Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Russ Darrow Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

January 20, 2025

Maddie was great! She listened to my assessment of the problem took good notes for the mechanic because it was a tricky fix that could've cost way more if they did not More

by jrdrex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

January 20, 2025

The recall fixed went well they shuttle me back to work then pick me back up everything was great. John was an absolute Joy he handled me with great customer service I am very very satisfied thank you More

by LOCKRUBY62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Russ Darrow Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

January 20, 2025

Chris was very courteous he kept me in formed of what was going on with my vehicle he explained what needed to be done right away and what I can wait to be repaired. He checked regularly to see if I wanted t More

by carolyn6575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, Carolyn, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

January 19, 2025

Rachel has always been very pleasant and helpful and professional. She is the reason drive 4 hours to get my service there More

by CHRIS.WESTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Russ Darrow Honda responded

Thank you, Chris! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

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