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Russ Darrow Honda

Milwaukee, WI

4.6
2,935 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 2,935 reviews

June 03, 2026

As soon as I pulled in to the service garage, Cruz was there to assist me. He was very friendly and asked me for my key. More

by JCBERNAL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cruz Drahonovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

Russ Darrow Honda responded

We appreciate you letting us know that Cruz was ready to assist as soon as you pulled into our service center with your Honda Passport. His friendly approach helps everything start off smoothly. We look forward to helping you again. George Matthews george.matthews@russdarrow.com

June 03, 2026

Clean, friendly, prompt service. Rachel was friendly and good at her job. I appreciated the clean, comfortable waiting area while my car was serviced. More

by jbt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

Russ Darrow Honda responded

Thank you for highlighting Rachel’s friendly, prompt service. We’re pleased you found our waiting area clean and comfortable while we worked on your Honda. We look forward to your next visit. George Matthews george.matthews@russdarrow.com

June 03, 2026

I appreciated the service the patients and fast efficient process. I got answers to all questions and Darrell was calm and efficient in helping me. More

by TERRICASHTODD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Ljubich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

Russ Darrow Honda responded

We appreciate your feedback. We’re glad the process was quick and all of your questions were answered. Enjoy your new Honda CR-V and please let us know if you need anything in the future. George Matthews george.matthews@russdarrow.com

June 03, 2026

10/10 experience, very helpful. Great working hours, the much needed repair job was done perfect. More

by Mariuslt11
Recommend Dealer
Yes
Employees Worked With
Kailah Flores-Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kailah Flores-Malone
Jun 03, 2026 -

Russ Darrow Honda responded

Thank you for rating us so highly. We’re glad our working hours fit your needs and that the repair on your Chevrolet was done perfectly. We’re happy we could help. George Matthews george.matthews@russdarrow.com

June 03, 2026

Very good I enjoy coming to have my car worked on because they take the time to explain everything to you More

by Varandaj91
Recommend Dealer
Yes
Employees Worked With
Edgardo Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgardo Acosta
Jun 03, 2026 -

Russ Darrow Honda responded

Edgardo and the service team appreciate your feedback. We’re glad you find our explanations helpful when working on your Honda HR-V. Thank you for trusting us and we look forward to your next visit. George Matthews george.matthews@russdarrow.com

June 03, 2026

He was fine--just bothers me that I went in for an oil change and came out paying almost $300 in things that 'just had to be done'. I came because I had a complimentary oil change. More

by RHWATTON
Recommend Dealer
Yes
Employees Worked With
Jon Stein
Jun 03, 2026 -

Russ Darrow Honda responded

Thank you for your feedback. We value your business and hope you will give us another opportunity to serve you. Thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

June 02, 2026

It was a very busy day, so our time was cut short, but overall it was good More

by KJOLOPEZ
Recommend Dealer
Yes
Employees Worked With
Dakota Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Vitrano
Jun 03, 2026 -

Russ Darrow Honda responded

Thank you for your review. We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

June 02, 2026

Rachel is always a pleasure to work with. She's extremely patient and explains everything in detail while making it easy to understand. More

by KiaG84
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Aguilar
Jun 02, 2026 -

Russ Darrow Honda responded

We appreciate your five-star review. It’s great to hear Rachel’s patience and detailed explanations made your Honda Pilot service easy to follow. We look forward to assisting you again. George Matthews george.matthews@russdarrow.com

June 02, 2026

Fast and very nice Got me in and out I will most definitely recommend them to a friend More

by Cannaday_c
Recommend Dealer
Yes
Employees Worked With
Cruise
Jun 02, 2026 -

Russ Darrow Honda responded

It’s great to know our team got you in and out quickly while providing friendly service. We appreciate you recommending us to a friend. Thank you for trusting us with your Honda. George Matthews george.matthews@russdarrow.com

June 02, 2026

My opinion is the staff makes the dealership what it is that being said russ darrow has got to be taken great care of the employees cause it's always a pleasure dealing with the staff More

by lhughes137
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Ljubich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2026 -

Russ Darrow Honda responded

It’s wonderful to hear our team made your new Honda Pilot purchase so enjoyable. We appreciate your recognition and look forward to assisting you again whenever needed. George Matthews george.matthews@russdarrow.com