Russ Darrow Honda

Shady waste of time place So i had an appointment with Freddie and drove 2 1/2 hours to the dealership right after work to purchase a car for my family. Note that i had the loa So i had an appointment with Freddie and drove 2 1/2 hours to the dealership right after work to purchase a car for my family. Note that i had the loan ready from my bank all i needed was the purchase contract after driving 2 1/2 hours i get to the dealership and come to find out they sold the car i wanted and that slimeball salesman didnt have the decency to call me and tell me not to come and that they sold it he didnt even have the decency to face me and took off all we got from the other salesman was that they told us Freddie had to leave all of a sudden. What bs he didnt have the balls to tell us these things. On top of that they tried selling us a car with 5k more mileage for 1k less with a dent and scratches inside the car.No f*cking thanks. Never will I deal with this dealership and NEVER will I recommend buying anything from them EVER to anyone and everyone. Thanks for the -5 star experience. More

Great Service!! My visit to Russ Darrow Honda had surpassed any other dealer I’ve been to and I have been to about 7 in the last month or so trying to find the right My visit to Russ Darrow Honda had surpassed any other dealer I’ve been to and I have been to about 7 in the last month or so trying to find the right car. Derrick was our salesman and he did amazing! He made my car buying experience enjoyable and fun which helped me not be as nervous about purchasing my first car. Definitely would recommend this dealership to anyone looking for a new or used vehicle. More

Had the best experience. Everyone I had the pleasure of working with were very professional and helpful. Lesia, my dealer, done so much to make sure I got the best deal and th Everyone I had the pleasure of working with were very professional and helpful. Lesia, my dealer, done so much to make sure I got the best deal and the best car. It's a honor to have her for my sales rep. More

Car leasing made easy! Leisa Matthis was absolutely fabulous to work with in the leasing of our last vehicle. She was open and honest throughout the entire process. Never Leisa Matthis was absolutely fabulous to work with in the leasing of our last vehicle. She was open and honest throughout the entire process. Never once did we feel like they were trying to sell us things that we did not need or add in extra costs. Jon Maxwell had full exposure when running the numbers for us...no hidden costs. Both of these individuals were open and honest. This is the third vehicle we have leased from Russ Darrow and would not hesitate leasing again. John & Jan Chapman More

Service is excellent Very satisfied with service department have been going there for many years for my maintenanace advisor zoe hulman went beyond expectations, great to Very satisfied with service department have been going there for many years for my maintenanace advisor zoe hulman went beyond expectations, great to work with thanks More

Smooth sale Malcolm Luvene was my dealer at this dealership. Excellent , friendly and straightforward. I told him right away what I needed and as soon as I told h Malcolm Luvene was my dealer at this dealership. Excellent , friendly and straightforward. I told him right away what I needed and as soon as I told him he already had the car in mind. Least to say I’m definitely satisfied. More

Eric and Ramon were outstanding service providers. Eric's welcoming and calm demeanor were refreshing. He actually introduced me to Ramon, the mechanic. They clearly explained the needed repair. Both Eric's welcoming and calm demeanor were refreshing. He actually introduced me to Ramon, the mechanic. They clearly explained the needed repair. Both were exceptional! More

Excellence Service He was great. Made us happy, I mean happy. He wasvery patient and went out of his to make sure we were satisfied!! Love him He was great. Made us happy, I mean happy. He wasvery patient and went out of his to make sure we were satisfied!! Love him More

Honda repair Had something break under my car, scheduled appointment online for the next morning. Received usual prompt, courteous service from the Russ Darrow s Had something break under my car, scheduled appointment online for the next morning. Received usual prompt, courteous service from the Russ Darrow staff...thank you More

Service Jay in the service department is great and takes time to make sure everything is understood and done right! He got right on to checking out my car and Jay in the service department is great and takes time to make sure everything is understood and done right! He got right on to checking out my car and had me in and out! More