Russ Darrow Honda

Russ Darrow - New Cr-V Purchase Everyone was extremely helpful, patient and accommodating. I got a better deal than I ever imagined for the funds I had available and have absolutely Everyone was extremely helpful, patient and accommodating. I got a better deal than I ever imagined for the funds I had available and have absolutely no buyer’s remorse whatsoever! I love this vehicle! More

Service Great service. Will only take my CR-V here. Comfortable waiting area and quick service. Work on your vehicle is done right and you can trust it. Great service. Will only take my CR-V here. Comfortable waiting area and quick service. Work on your vehicle is done right and you can trust it. More

Oil change, brake pads Overall, place was clean, enjoyed snacks and people in service were really nice and explained things that I could understand. I loved using multiple c Overall, place was clean, enjoyed snacks and people in service were really nice and explained things that I could understand. I loved using multiple coupons! More

Needed to make a difficult decision as to fix or not. I felt comfortable with staff. My questions were addressed and follow up with my concerns during inspection were done. The service was timely and th I felt comfortable with staff. My questions were addressed and follow up with my concerns during inspection were done. The service was timely and the car wash was welcomed. More

Mansplaining and switch and bait pricing Had horrible experience. Al Cobb the sales manager was so rude and mansplaining to me with out-sized gestures and tones, my college age daughter coul Had horrible experience. Al Cobb the sales manager was so rude and mansplaining to me with out-sized gestures and tones, my college age daughter could not believe how he was behaving and acting towards me--he even pulled the sheet he gave me out of my hands "you don't get the sheet." When I got home I complained to general manager George Mathews who said he "wanted to make things right"-- and then sent me a price sheet that was HIGHER than the price that we agreed on and another sales person offered. WHAT? More

2019 Honda Pilot EX purchase Russ Darrow Honda is a very good dealership. The pricing is straight forward and the sales team is very professional. The salesperson who assisted us Russ Darrow Honda is a very good dealership. The pricing is straight forward and the sales team is very professional. The salesperson who assisted us was David Twohig and he answered all of our questions prior to our purchase. He stayed well after the dealership closed while we finalized our purchase to ensure vehicle was detailed and showed us all the features on the vehicle. More

Relaxed Professional Atmosphere Everyone at this dealership was very helpful. Our sales agent Lesia Matthis was super helpful and patient as I spent 2 days trying to decide on which Everyone at this dealership was very helpful. Our sales agent Lesia Matthis was super helpful and patient as I spent 2 days trying to decide on which make and model of the Honda CRV I wanted to buy. We learned a lot from her about the Honda CRV as she's been working for Honda for a long time. When I couldn't decide on a make and a color she brought all 4 cars up front for me to look at, drive and choose from. This was the nicest car buying experience my husband and I have ever had. More

CR-V Von Bon Our experience at Russ Darrow was as we expected - professional, concerned for our needs, and very enjoyable. This is our third leasing opportunity, a Our experience at Russ Darrow was as we expected - professional, concerned for our needs, and very enjoyable. This is our third leasing opportunity, and we got the exact car my wife wanted. More

Service Routine oil change and tire rotation. It was quick and all employees were friendly and kept me informed. Eric does a great job every time I’m there. Routine oil change and tire rotation. It was quick and all employees were friendly and kept me informed. Eric does a great job every time I’m there. More

Excellent service, Excellent Pricing! I just purchased a vehicle yesterday and was plenty satisfied with the outcome! Josh and his team went to great lengths to ensure my wife and I had an I just purchased a vehicle yesterday and was plenty satisfied with the outcome! Josh and his team went to great lengths to ensure my wife and I had an exceptional experience! More