Russ Darrow Honda

Excellent new car purchase experience From the moment we arrived to when we drove off the lot with our new CRV we felt like we had great end-to-end service. The salesmen, Michael Tuler, wa From the moment we arrived to when we drove off the lot with our new CRV we felt like we had great end-to-end service. The salesmen, Michael Tuler, was polite and respectful. He was very knowledgeable about not only the vehicle we were buying, but also about the vehicle we were trading in, indicating the length of time he had been a part of the car sales service industry. We felt confident in his abilities to provide us the best deal he could. The financing staff, Elizabeth Greene, made the end process easy and upbeat. Very personable and enjoyable to work with. An overall terrific buying experience. More

Review Michael Tuler did an excellent job of providing information and listening to help me find my new car. My experience was excellent overall. Everyone wa Michael Tuler did an excellent job of providing information and listening to help me find my new car. My experience was excellent overall. Everyone was friendly and I will purchase my next vehicle here More

Best experience yet, being remembered My salesperson went above and beyond to get me in the car of my dreams!! Lesia is one of a kind. I've never had such an experience. She called me aft My salesperson went above and beyond to get me in the car of my dreams!! Lesia is one of a kind. I've never had such an experience. She called me after more than a year passed which shows her loyalty to customers and her commitment to customer service. More

Great experience , Had a few items that were resolved after sale. Victor and RDG followed thru on their promises. Will come back for next purchase. , Had a few items that were resolved after sale. Victor and RDG followed thru on their promises. Will come back for next purchase. More

My first car I gave j. Todd the best rating because he helped me choose a nice comfortable car for me with less miles not to high on price range with an affordable I gave j. Todd the best rating because he helped me choose a nice comfortable car for me with less miles not to high on price range with an affordable monthy payment and that is something i really wanted...so i am very pleased with my results and glad i chose russ darrow honda for my first new car..... More

Excellent Service I’m a huge believer of customer service and I was very happy with the service I received. All of my questions were answered, I was given a clear expla I’m a huge believer of customer service and I was very happy with the service I received. All of my questions were answered, I was given a clear explanation of services, and I felt welcome. More

New Car I was very nervous going in to the dealership but Mike put me at ease and mad me feel welcomed. I could not be happier with my CRV and the service I r I was very nervous going in to the dealership but Mike put me at ease and mad me feel welcomed. I could not be happier with my CRV and the service I received! More

Great service My service advisor Jon was very friendly & helpful. My car was ready as promised with no surprises. I’ve never had any issues with Russ Darrow Honda My service advisor Jon was very friendly & helpful. My car was ready as promised with no surprises. I’ve never had any issues with Russ Darrow Honda service. More

Used Car Purchase My husband and I felt very welcomed when we got to Russ Darrow Honda. We couldn't be more happier with our purchase of an Infiniti JX35. Rowley Claybo My husband and I felt very welcomed when we got to Russ Darrow Honda. We couldn't be more happier with our purchase of an Infiniti JX35. Rowley Clayborn was great. He treated us like family. I had to come back the next day to get some detailed work done which I had to wait in the lobby until it was complete. Rowley checked in on me often, kept updating me on the progress of the vehicle. I really appreciated the kind generosity and thoughtfulness. Highly recommend and be sure to ask for Mr. Rowley Clayborn :) More

Used Car Purchase We recently purchased a 2015 Honda Pilot at you dealership. Mike welcomed us at the dealership front door and had several vehicles ready for our insp We recently purchased a 2015 Honda Pilot at you dealership. Mike welcomed us at the dealership front door and had several vehicles ready for our inspection. Mike, Adam, and Mark were all very friendly, knowledgeable and helpful in getting my wife and me into the right car with the right warranties and protection packages. Mark did a great job walking us through the paperwork getting this time consuming job done professionally - but I have to say in a fun manner which is quite an accomplishment. I especially liked the time that Adam took in familiarizing me with the functionality of the vehicle. He took time to walk we through how everything worked on my new car. He even showed me how to sync my phone with the car much appreciated. Since I am a customer service trainer, I know when I see a job well done. Please congratulate your staff on creating a excellent customer service experience for my wife and me. I look forward to using your Russ Darrow dealership in the future and will sing your praises to our friends. More