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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,114 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,114 Reviews of Rick McGill's Airport Toyota

November 29, 2017

Fair, honest diagnostics I brought my 4runner in with two problems for them to evaluate, one with the tire pressure signal and the other with an occasional noise in the right More

by tenntom4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
November 28, 2017

Personnel are very good Shannon Gilmore at the service desk is always a pleasure to work with. He is very personable and helpful and that makes having service work done as ea More

by marty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Gilmore, Michael, and a mechanic whose name I don't know.
November 23, 2017

Great, fine. It was great overall. I was in and out of the service center in about 1 hour and received great service. I was very pleased. More

by AlanLetourneau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure, sorry.
November 23, 2017

Very happy. Our experience buying this new Toyota was the best. Salesman Chris Dykes listened to our needs and wants in a new vehicle and showed us exactly that. More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dykes Sales & Leasing, Tim McQuain Finance Manager
November 22, 2017

Tire pricing was great Tires were priced lower than other local tire shops and big box retailers. Give the Service folks a opportunity to earn your business and they will. More

by Yamaha129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin, Dean
November 20, 2017

Worry free My vehicle was taken back for service on time. When the service was complete, they came and got me from the lounge. They explained the work, gave me More

by ScottAD4Vols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont remember their names
November 19, 2017

30,000 service Called before the holidays, and Shannon got me in for my 30,000 mile service on my Sequoia. Always a pleasure speaking with Shannon in the service de More

by Jenny Seymore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lay also a pleasure seeing him!! He is a MUST HAVE at Rick McGills!!
November 19, 2017

Had tail light replaced and new wipers. Great service! I was in and out very quickly. Went on a Saturday when floors were being worked on, but they finished quickly and I was on my way! . More

by polly123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gilmore
November 18, 2017

Excellent Worked with Pete for a couple days on this tried to bargain but he was a tough cookie I think we made a deal that we all can be happy with and I felt More

by Sharpie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim sliger/Pete sales mngr
November 18, 2017

Very please with the service we received The dealership was very friendly and helpful. The salesman was very knowledgeable and took his time showing us the many choices available.he also was More

by Donna 1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr slinger
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