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Rick McGill's Airport Toyota

Alcoa, TN

4.9
1,091 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,091 Reviews of Rick McGill's Airport Toyota

November 07, 2017

Friendly, courteous, knowledgable Our service advisor was professional and very knowledgable. She was friendly, efficient and made us feel welcome. If for no other reason we will be do More

by DJB2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbin in service
November 03, 2017

20,000 mile service Several cars were waiting at 8 AM to enter the service bay, however Shannon came out to the drive to greet me and start check-in. Oil change, rotation More

by Scott W Shannon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
November 03, 2017

Great Experience, thanks to Shannon. Shannon did a very nice job taking care of me as a valued customer. He took the time to answer my questions and was very pleasant to work with. More

by Liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Gilmore
November 02, 2017

Good experience Robin is an excellent service advisor and makes the service experience better. Service appointment was on time with speedy results. Also, we will mis More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin and Tom Ward
November 01, 2017

5000 mile service Brought my car in for 1:00 appointment and looked at new vehicles for a few minutes. Relaxed in the lounge where there was coffee water and snacks. T More

by Frank Bailey
Recommend Dealer
Yes
Employees Worked With
Sorry can't recall his name
October 30, 2017

Great service and done in a timely manner Great service and my car was due for a checkup it was done in a timely manner. Shannon Gilmore is very helpful and professional. Shannon has always More

by kathy's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Gilmore
October 27, 2017

factory work work was done in a timely manner, Robert and Shannon were very helpful to explain what work was to be done and what repairs were made. More

by JOHNNY HARMON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert and Shannon
October 26, 2017

Prompt and considerate service. The service team was very efficient and courteous. From making the appointment to drop off and pick up, the staff were very professional and knowledge More

by Ladydi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service staff
October 26, 2017

WONDERFUL salesman was very thorough I Have been to several service centers and I just love this place and they are always fast and kind I would recommend it to anyone. my salesman wa More

by sharyf33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dykes
October 26, 2017

Pleasant and quick service I was limited in the time I had to wait for my car to be finished. I expressed that to them and the car was done in half the time I was told it would More

by Jp3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn Hicks, tabitha Martin
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