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Rick McGill's Airport Toyota
Alcoa, TN
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1,091 Reviews of Rick McGill's Airport Toyota
Friendly, courteous, knowledgable Our service advisor was professional and very knowledgable. She was friendly, efficient and made us feel welcome. If for no other reason we will be do Our service advisor was professional and very knowledgable. She was friendly, efficient and made us feel welcome. If for no other reason we will be doing business here again because of her. More
20,000 mile service Several cars were waiting at 8 AM to enter the service bay, however Shannon came out to the drive to greet me and start check-in. Oil change, rotation Several cars were waiting at 8 AM to enter the service bay, however Shannon came out to the drive to greet me and start check-in. Oil change, rotation and safety checks completed and out the door in about 40 minutes - wow! More
Great Experience, thanks to Shannon. Shannon did a very nice job taking care of me as a valued customer. He took the time to answer my questions and was very pleasant to work with. Shannon did a very nice job taking care of me as a valued customer. He took the time to answer my questions and was very pleasant to work with. More
Good experience Robin is an excellent service advisor and makes the service experience better. Service appointment was on time with speedy results. Also, we will mis Robin is an excellent service advisor and makes the service experience better. Service appointment was on time with speedy results. Also, we will miss Tom Ward. He has always been a great help. More
5000 mile service Brought my car in for 1:00 appointment and looked at new vehicles for a few minutes. Relaxed in the lounge where there was coffee water and snacks. T Brought my car in for 1:00 appointment and looked at new vehicles for a few minutes. Relaxed in the lounge where there was coffee water and snacks. They were finished about 1:50. More
Great service and done in a timely manner Great service and my car was due for a checkup it was done in a timely manner. Shannon Gilmore is very helpful and professional. Shannon has always Great service and my car was due for a checkup it was done in a timely manner. Shannon Gilmore is very helpful and professional. Shannon has always gone above and beyond to explain the details. More
factory work work was done in a timely manner, Robert and Shannon were very helpful to explain what work was to be done and what repairs were made. work was done in a timely manner, Robert and Shannon were very helpful to explain what work was to be done and what repairs were made. More
Prompt and considerate service. The service team was very efficient and courteous. From making the appointment to drop off and pick up, the staff were very professional and knowledge The service team was very efficient and courteous. From making the appointment to drop off and pick up, the staff were very professional and knowledgeable. More
WONDERFUL salesman was very thorough I Have been to several service centers and I just love this place and they are always fast and kind I would recommend it to anyone. my salesman wa I Have been to several service centers and I just love this place and they are always fast and kind I would recommend it to anyone. my salesman was very thorough and nice More
Pleasant and quick service I was limited in the time I had to wait for my car to be finished. I expressed that to them and the car was done in half the time I was told it would I was limited in the time I had to wait for my car to be finished. I expressed that to them and the car was done in half the time I was told it would take. More