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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,114 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,114 Reviews of Rick McGill's Airport Toyota

December 28, 2017

Routine oil change with wipers Online appointment scheduled on website, prompt and friendly greeting and final explanation of service and general maintenance condition. The custome More

by swiceta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember name
December 28, 2017

5000 mile service i dropped my car off and let them know what i needed done and it wasn't an hour later it was done. i was very happy with my service and i will contin More

by sharyf33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
shannon gilmore
December 28, 2017

Awesome! I was greeted by Robbin, she even got my rollator out of the trunk. She explained everything! She had the inside of my windows cleaned. More

by Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbin
December 28, 2017

Above and Beyond Everyone at the dealership goes above and beyond to be helpful, friendly and accommodating. They keep you informed and make sure you are comfortable More

by khammont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon checked me in and kept me informed. I'm not sure the name of the woman that checked on things in the waiting room frequently to make sure snacks were still available and that the tv was not on a program that might be offensive to someone.
December 28, 2017

Best service I have had there in years We have bought several cars through this dealership and I will say that this was the best service we have ever had. See Chuck if interested in a car o More

by Fishfinder500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck
December 21, 2017

Excellent service department Great service staff they are always helpful, knowledgeable, friendly and accommodating. Everyone seems to want to help, to make the visit as easy as p More

by Mullins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul DiSano
December 20, 2017

It was a pleasure to work with Steve Marsh. Steve Marsh went the extra mile for us and helped us tremendously in deciding to purchase our car. He answered all our questions professionally and co More

by Knoxville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Marsh
December 17, 2017

2018 Highlander I sent inquiries to three Toyota dealerships and specifically asked "email or text; please do not call". Steve Marsh was the only salesperson that co More

by kimmyhouk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Marsh-worked with me via email/text as I requested; Steve was great!!
December 17, 2017

Very smooth,relaxing,and the salesman Steve Marsh was helpfu The four star rating is the highest i will give,I don't think anybody or any company is worthy of a five star. Only the man above! More

by Benton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Marsh
December 15, 2017

Prompt and courtesy Prompt service; cordial experience from service people. Clean and comfortable waiting room. Coffee. Timely period of time for servicing. Even thou More

by noname
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know name
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